People Operations Administrator

About PressOne Africa:

PressOne Africa is rapidly scaling its innovative communication solutions tailored to the needs of entrepreneurs across Africa. As we grow, we are committed to ensuring our entrepreneurs get the most out of our platform and have a seamless experience at every touchpoint.

Today, we are the go-to platform for entrepreneurs who want a better business phone number with centralised conversations, professional welcome, call routing, and more. We are the currently simplest way to build great customer experiences, and we poised to make even greater strides in transforming how entrepreneurs communicate.

Role Overview:

As a People Operations Administrator, your main focus will be on recruitment, a critical function as we are in an exciting growth phase. You'll be instrumental in attracting and hiring top-notch talent who align with our company values and goals. But your role doesn't stop there; you'll also be involved in enhancing internal processes, employee engagement and facilitating career development. If you're passionate about human resources, organizational culture, and especially skilled in recruitment, this role offers the perfect platform for you to shine.

Key Responsibilities:

1. Talent Acquisition: Own the recruitment process, from job posting to candidate screening and interviews.
2. Employee Onboarding: Help new hires integrate into the company culture and understand their roles and responsibilities.
3. HR Compliance: Ensure that company policies and practices comply with relevant laws and regulations.
4. Employee Relations: Serve as a point of contact for employee concerns, fostering a positive work environment.
5. Learning and Development: Assist in identifying training needs and coordinating learning opportunities for staff.
6. Performance Management: Support the performance review process, helping to identify areas for improvement and career development.
7. Collaboration: Work cross-functionally with the product, marketing, and support teams to achieve results.

Who you are:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in Human Resources & Administration or similar roles.
• You have two or more years experience in a professional business environment.
• Familiarity with HR software and data analytics tools.
• Excellent communication skills, both written and verbal.
• A proactive mindset, able to work both in a team and independently.

What We Offer:

• Competitive salary and benefits.
• Role in a high-growth, dynamic environment.
• Continuous learning and growth opportunities.
• Chance to shape the future of business communication for entrepreneurs in Africa.

Who we are, and What working with us is like:

• We've successfully launched a product that's gaining traction.
• Our journey is backed by some of the most respected investors in the ecosystem.
• Our team is extremely mission-driven and everyone works incredibly hard to push the mission forward.
• Our office is on Admiralty way, Lekki Phase 1, we've embraced a flexible hybrid work model, with team members collaborating in-person a couple of times a week.
• As we transition to our growth phase, we're all about intense collaboration and refinement. While it's not for the faint-hearted, it's perfect for those who prioritize lasting impact over short-term rewards. If you're driven by innovation, eager to dive deep into fundamentals, and want to contribute to something transformative, you'll fit right in with our team.

Applications will be reviewed and shortlisted weekly. We will close the job opening once we find the right person. We look forward to meeting you.