Workshop Manager

Job Function

The primary objective of the Workshop Manager is to optimize workshop operations, with a specific emphasis on reducing vehicle downtime. This involves meticulous planning and implementation of preventive maintenance, coupled with the strict adherence to best practices. The role includes leadership responsibilities to ensure efficiency, timely repairs, and comprehensive documentation of spare parts usage. The overarching goal is to enhance overall workshop productivity, minimize downtime, and consistently deliver high-quality service to customers.

Key Performance Areas:

• Ensure workshop procedures & systems are known to all staff and strictly followed during repairs of vehicle as well as maintaining documentation.
• Review VOR/VBD initial faults reported, and others identified by technicians and inspect the quality of repairs before the release of vehicles.
• Coordinate scheduled maintenance and drive compliance with utmost zest in line with the OEM & ERP requirements.
• Continuously monitor repair time & repair quality and ensure the KPI (EBTS & RFT) targets are achieved.
• Ensure customer focus-oriented culture among the team and maintain good relationships with customers.
• Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Participating in various meetings (customer, internal and external) and providing comments/ opinions on technical matters affecting or concerning the trailers/ vehicle under your control.
• Facilitate right action on all accident and incident related issues in the location.
• Ensure proper documentation of all maintenance activities.
• Ensure Workplace Safety and Health (HSE) policies, procedures and regulations are followed.
• Manage annual budget for the department.
• Manage workshop's performance in achieving Key Performance Indicators (KPIs).
• Provide advice and technical assistance to team members.
• Inspect spare parts at the receiving section for quality and sign-off.

Qualifications Required:

• B.Engr. (Mechanical) or any other accredited certification will be an added advantage.
• NSE, COREN.

Experience and Skills Required:

• Minimum 3-5 years' experience in a Truck and Trailer Workshop or related field.
• Experience with all make and Models of trucks.
• Experience in the transportation of all materials and/ or structure of Trailers.
• Sufficient all-round Trailers experience also required.
• Experience on specifications & building of Trailers.
• Steel and Steel-related material knowledge.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.