Assistant Boutique Manager

4 days ago

Lagos Nigeria Ashluxury Full time ₦3,000,000 - ₦9,000,000 per year

Sales & Customer ExperienceDrive daily, weekly, and monthly sales targets in line with boutique goals.Lead by example on the shop floor, offering clients a luxury, personalized shopping experience.Support clienteling initiatives and loyalty engagement strategies to build customer relationships and retention.Resolve customer issues with discretion and uphold high standards of service.Drive the sales associates to deliver on targets by also exploring out of store sales opportunitiesTeam ManagementSupport in training, motivating, and managing the sales team to deliver on KPIs and brand standards.Act as the acting manager in the absence of the Boutique Manager.Foster a high -performance culture with regular coaching and performance feedback. Operations & MerchandisingEnsure the store is always well -stocked, well -presented, and visually merchandised according to Ashluxury's standards.Coordinate with inventory and back -office teams to manage stock levels and minimize shrinkage.Monitor and maintain operational procedures including cash handling, POS processes, and store opening/closing checklists.Reporting & PerformanceMonitoringTrack and report on store KPIs including sales per associate, conversion rate, footfall vs. transactions, and product performance. Share insights on customer behavior and product feedback with the buying and marketing teams.Brand RepresentationBe an ambassador for ASHLUXURY, ensuring team members communicate the brand story with clarity and pride.Stay updated with brand knowledge, fashion trends, and luxury customer expectations. RequirementsRequirements:Minimum 4 years' experience in a premium or luxury retail environment, with at least 1 year in a supervisory or assistant management role.Strong leadership and interpersonal skills with the ability to motivate a sales team.Proven track record of meeting or exceeding sales targets.Excellent communication and customer service skills.Detail -oriented, organized, and results -driven.Flexible to work weekends, holidays, and peak retail periods.Passion for fashion, culture, and lifestyle. Preferred:Experience in fashion/luxury retail in Nigeria or internationally.Familiarity with CRM tools and clienteling best practices. Benefits·       Be part of a globally recognized luxury brandwith a strong fashion and lifestyle industry presence.·       Work with a dynamic, high -growth team at theforefront of luxury fashion to excellence·       Attractive compensation package withcomprehensive benefits. 

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