Front Desk Officer

6 days ago

Lagos, Lagos, Nigeria HR-Ex Consulting Full time ₦400,000 - ₦900,000 per year
  • The Admin Officer / Social Media Manager will serve as the first point of contact for visitors and clients, ensuring a warm, professional, and efficient reception experience.
  • The role will also provide administrative support to the Executive Assistant to the MD/Admin Manager, relieve the EA in her absence, manage office supplies and work tools, and create engaging social media content to enhance the company's online presence.
  • The ideal candidate must be versatile, well-spoken, organized, and creative, with a strong background in administration and communication.

Key Responsibilities

  • Receive and welcome visitors, clients, and vendors in a professional and courteous manner.
  • Maintain a clean, organized, and presentable reception area at all times.
  • Manage incoming calls, emails, and correspondence, ensuring prompt redirection or follow-up.
  • Keep accurate records of visitor logs and deliveries.
  • Provide comprehensive administrative support to the EA to the MD and Admin Manager.
  • Relieve the EA in her absence by helping coordinate the MD's calendar, meetings, appointments, and travel arrangements.
  • Prepare and organize documents, reports, memos, and presentations as required.
  • Assist in organizing company events, meetings, and internal activities.
  • Support general office operations including filing, photocopying, scheduling, and documentation.
  • Monitor and maintain inventory of office supplies, stationery, and work tools.
  • Liaise with vendors and service providers to ensure timely supply and maintenance of office equipment.
  • Ensure proper functionality of front-desk work tools and escalate issues promptly.
  • Support facility-related tasks such as coordinating repairs and ensuring the office environment remains conducive.
  • Create, schedule, and manage content across the company's social media platforms.
  • Develop engaging posts, captions, and campaigns aligned with the brand's tone and direction.
  • Monitor online engagement, respond to inquiries, and track performance metrics.
  • Suggest ideas for improving brand visibility and online reputation.

Key Requirements

  • Bachelor's Degree in Mass Communication, Public Relations, Business Administration, or a related field.
  • 3–5 years of proven experience in front desk administration, office management, or a similar role.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint).
  • Experience managing social media accounts across platforms (Instagram, Facebook, LinkedIn, etc.).
  • Excellent organizational and multitasking abilities.
  • High level of professionalism, discretion, and attention to detail.
  • Creative mindset with basic content creation skills (graphics, captions, short videos).

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Note: Only qualified candidates will be contacted.

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