Community Manager – Ascend
4 days ago
Salary: ₦20,000 NGN Monthly
Company Description
Softzenith is a global leader in IT solutions and services, specializing in custom software development, customer relationship management, business intelligence, and cloud computing. Backed by years of industry experience, the company is recognized for delivering innovative solutions tailored to the diverse needs of its clients across various industries. Softzenith operates with a customer-centric approach, ensuring personalized attention and seamless project management from start to finish. Working closely with clients, the skilled professionals at Softzenith aim to empower businesses with cutting-edge technologies that drive success and sustainable growth.
Role Description – Community Manager (Ascend)
This is a part-time, remote role for a Community Manager – Ascend. The Community Manager will be responsible for fostering and managing a thriving online community, engaging with members, responding to inquiries, and facilitating meaningful discussions. The role also involves creating engaging content, monitoring social media platforms, developing strategies to enhance member experience, and providing regular reports on community metrics. Collaboration with internal teams is required to ensure community initiatives align with broader organizational goals.
Qualifications
Strong communication, interpersonal, and relationship-building skills
Experience in community management, social media engagement, and online communication
Proficiency in content creation, copywriting, and creative storytelling
Ability to analyze community metrics, develop insights, and implement data-driven strategies
Familiarity with digital marketing tools, social media platforms, and online community platforms
Problem-solving abilities, proactivity, and the capacity to manage multiple tasks efficiently
Previous experience in technology or software-focused organizations is a plus
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