Customer Support Specialist

2 days ago

Lagos, Lagos, Nigeria GE Vernova Full time ₦300,000 - ₦600,000 per year
Job Description SummaryWhat Impact You'll Make:

Administrative and Executive Support. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.Job Description

What you'll do:

  • Office and administrative assistance to teams or individuals. Should not include calendar management and other "personal support" agenda.
  • Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
  • Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
  • May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
  • A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

What you'll bring:

  • Background in Engineering or analytical degree is a requirement.
  • This role requires basic experience in the Project Management & Administrative Support.
  • 1+ years' experience in Customer Support Management in Marine and Offshore Projects.

What will make you stand out: 

  • Strong inter-personal skills with a working knowledge of the Marine & Offshore business in both SSA and other Global regions; focusing on local requirements as well.
  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
  • Proficiency in Microsoft office packages, particularly excel, PowerPoint and word.
Additional Information

Relocation Assistance Provided: No

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