Retail Store Supervisor

1 month ago

Lagos, Nigeria Mopheth Nigeria Limited Full time

JOB SUMMARY

RequirementsHND in Business Administration or related field (B.Sc. / BA in Business Administration or relevant field preferred)4 years of experience working in a retail environment (minimum, more preferred)Minimum of 3 years of experience in a supervisory role in a retail environmentStrong leadership and team management abilitiesCustomer service-oriented with in-depth knowledge of basic business management processesExcellent communication and interpersonal skillsKnowledge of retail management best practicesOutstanding organizing and leadership skillsAnalytical mind and familiarity with data analysis principlesExcellent knowledge of retail management software.BenefitsCompetitive salary and performance-based incentivesOpportunities for career advancement and professional developmentFriendly and supportive work environment.

RESPONSIBILITIES

Supervise and coordinate the activities of retail staff to ensure efficient operation of the store.Provide leadership and guidance to team members, including training, coaching, and performance management.Monitor inventory levels, order merchandise, and manage stock rotation to minimize shrinkage and maximize profitability.Ensure the store's visual merchandising standards are maintained to attract customers and enhance the shopping experience.Assist in handling customer inquiries, complaints, and feedback, striving to resolve issues to the customer's satisfaction.Collaborate with the store manager to develop and implement strategies to drive sales growth and meet revenue targets.Conduct regular inspections to ensure compliance with company policies, procedures, and safety regulations.Prepare and analyze sales and performance reports to track progress and identify areas for improvement.Assist in recruiting, training, and evaluating retail staff to ensure optimal performance and adherence to company standards.Perform other duties and responsibilities as assigned by the store manager.

REQUIRED SKILLS

Order processing, Market research, intelligence, Retail sales, Marketing

REQUIRED EDUCATION

Bachelor's degree

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