Customer Service Representative

Found in: beBee S NG - 1 month ago


Lagos, Nigeria Ique Security Service Limited Full time

Description 

  • Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
  • By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

  • Customer Service Representative

    Found in: beBee S NG - 4 weeks ago


    Lagos, Nigeria Dunn & Braxton Full time

    Job Summary:As the Customer service Representative, you will be responsible for helping and guiding customers, whether it is on the sales floor, in the fitting rooms or at the cash registers.You will be responsible for handling incoming goods and making sure the surroundings look attractive.You must also ensure you always be fully informed about all...

  • Customer Service Representatives

    Found in: beBee S NG - 7 days ago


    Lagos, Nigeria Skyscend Full time

    RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

  • Customer Service Representatives

    Found in: beBee jobs NG - 7 days ago


    Lagos, Lagos, Nigeria Skyscend Full time

    RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

  • Customer service representative

    Found in: beBee S NG - 4 weeks ago


    Lagos, Nigeria ABILAT CONCEPT LIMITED Full time

    Responsibilities: Answering questions about a company’s products or services: Answering both general/specific customer questions about the company’s products/services is a key responsibility of many service agents. In fact, knowledgeable employees are one of the most important aspects of a good customer service experience. Knowing the ins and outs of...

  • Customer Service Representative

    Found in: beBee S NG - 4 weeks ago


    Lagos, Nigeria Uncle Stan's Foods Full time

    Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, and requests.Keeping...

  • Customer Service Representatives

    Found in: beBee S NG - 2 weeks ago


    Lagos, Nigeria Life Solution Nigeria Limited Full time

    Responsibilities: Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Responding to...

  • Customer Service Representatives

    Found in: beBee jobs NG - 7 days ago


    Lagos, Lagos, Nigeria Life Solution Nigeria Limited Full time

    Responsibilities:Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Responding to...

  • Customer Representative

    Found in: beBee jobs NG - 7 days ago


    Lagos, Lagos, Nigeria Zenith Carex International Limited Full time

    ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...

  • Customer Care Representative

    Found in: beBee S NG - 3 weeks ago


    Lagos, Nigeria Outcess Solutions Nigeria Limited Full time

    Job DetailsCustomer service representative needed in a contact center located in Opebi Ikeja. Must have completed Nysc.Must not be more than 30 yearSalary:50k net

  • Customer Service Representative

    Found in: beBee S NG - 4 weeks ago


    Lagos, Nigeria GruvyVest Full time

    Job DetailsListen to customers’ concerns, issues and questionsResolve customers’ concerns and answer customers’ questions to your best abilityAnswer Queries via telephoneMaintain a positive attitude and calmly respond to customers’ complaintsOpen new customer accountsAttract customers by promoting the product and company positively, answering...

  • Customer Service Officer

    Found in: beBee S NG - 2 weeks ago


    Lagos, Nigeria Leadway Assurance Company Limited Full time

    ABOUT THE COMPANYLeadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.JOB SUMMARYJob DescriptionHe/She should provide advice to and recommend our financial products and...

  • Customer Representative

    Found in: beBee S NG - 2 weeks ago


    Lagos, Nigeria Zenith Carex International Limited Full time

    ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria. Our well-designed customs clearance program reduces...

  • Customer Representative

    Found in: beBee S NG - 4 weeks ago


    Lagos, Nigeria Rubels & Angels Full time

    Job DescriptionProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they’re still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a...

  • Customer Representative

    Found in: beBee S NG - 2 weeks ago


    Lagos, Nigeria Rubels & Angels Full time

    Job DescriptionProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they’re still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a...

  • Customer Representative

    Found in: beBee jobs NG - 7 days ago


    Lagos, Lagos, Nigeria Rubels & Angels Full time

    Job DescriptionProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a...

  • Sales Representative

    Found in: beBee S NG - 3 weeks ago


    , Lagos, Nigeria SLB Full time

    DescriptionThe Sales Representative is responsible for growing market share and revenue with assigned accounts. The Sales Representative is also responsible for establishing and building relationships with assigned customers. This person promotes the sale of SLB products and services to assigned accounts, utilizing technical expertise to match customer need...


  • Lagos, Nigeria Swift Dry cleaners Limited Full time

    Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.). Provide accurate and helpful information to address customer questions, concerns, and complaints. Assist customers in navigating products or services, resolving issues, and ensuring a positive customer experience. Process customer orders, ensuring...

  • Sales Representative

    Found in: beBee S NG - 3 weeks ago


    Lagos, Nigeria SLB Full time

    Sales RepresentativeDescription The Sales Representative is responsible for growing market share and revenue with assigned accounts. The Sales Representative is also responsible for establishing and building relationships with assigned customers. This person promotes the sale of SLB products and services to assigned accounts, utilizing technical expertise...

  • Customer Service Attendant

    Found in: beBee S NG - 3 weeks ago


    Lagos, Nigeria E-direct.ng Essential Nigeria Limited Full time

    Responsibilities: Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

  • Customer Service Attendant

    Found in: beBee S NG - 2 weeks ago


    Lagos, Nigeria E-direct.ng Essential Nigeria Limited Full time

    Responsibilities: Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...