Customer Care Representative

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Responsibilities: Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and sales teams to understand our customers' pain points and come up with solutions to help them thriveTracking and reporting on key metrics to measure the customer satisfaction and retentionIdentifying and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution. Responding efficiently to customers and creating a positive...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional...

Job Summary:As the Customer service Representative, you will be responsible for helping and guiding customers, whether it is on the sales floor, in the fitting rooms or at the cash registers.You will be responsible for handling incoming goods and making sure the surroundings look attractive.You must also ensure you always be fully informed about all...

ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

Responsibilities: Administrative Duties: ⁠Manage and maintain office systems, including filing, data entry, and scheduling appointments.Prepare presentations and marketing materials.Maintain accurate and up-to-date client and property database.Process and manage paperwork related to real estate transactions.Order and maintain office supplies. Customer...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, and requests.Keeping...

Job ResponsibilitiesAddress customer inquiries, reservations, and walk-ins with courtesy and efficiencyGreet customers warmly and provide a positive first impression.Assist customers with billing inquiries and payment processingMonitor and maintain cleanliness in customer areas, including tables and restroomsSuggest additional menu items or specials to...

Responsibilities: Be the first point of contact for customers using their PayGo services, addressing inquiries, and troubleshooting issues.Assist agents in using our sales app, explaining features, and guiding them through the sales process.Proactively reach out to customers to gather feedback, identify areas for improvement, resolve issues that may arise,...

Responsibilities: Answering questions about a company’s products or services: Answering both general/specific customer questions about the company’s products/services is a key responsibility of many service agents. In fact, knowledgeable employees are one of the most important aspects of a good customer service experience. Knowing the ins and outs of...

ABOUT THE COMPANYWE ARE COMMITTED TO MAKE THE WORLD A HEALTHIER PLACE BY DELIVERING FAST, RELIABLE AND AFFORDABLE HEALTHCARE SERVICES. Wellness Healthcare Group fulfils the SDG 3 by 'Ensuring Healthy Lives And Promoting Wellbeing For All At All Ages'JOB SUMMARYQualifications Minimum of B.Sc in Pharmacology or Pharmacy Strong research and analytical...

Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and understanding their needs and objectives.Onboard new clients, providing guidance on product features, best practices, and implementation processes.Proactively engage with clients to identify opportunities for upselling or cross-selling additional...