Retail Sales Associate
2 weeks ago
Job Summary
- We're looking for individuals who are passionate about working in retail to join the sales team.
- Our client is a leading retail organization in Nigeria.
- We seek to hire a Retail Sales Associate to provide excellent customer service and meet sales budgets for our business.
- Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
- You will help identify client needs, present and answer questions about our products and services, and recommend solutions.
- A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
- Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Responsibilities
- Greeting and direct customers
- Provide accurate information eg product features, pricing and after-sales services
- Answer customers' questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell and up-sell products
- Ensure racks are fully stocked
- Manage merchandise returns
- Coordinate with the other retail team members to provide excellent customer service
- Inform customers about new arrivals and special offers
- Provide customer feedback to the Store Manager
- Stay up to date with new products/services.
Requirements
The successful candidate must:
- B.Sc / HND in Social Sciences or related fields is a plus
- 2 years in a similar position
- Must live within Lekki, Victoria Island, Ikoyi, Central Lagos etc
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Be young, well-spoken & friendly
- Under 40 years
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Knowledge of shelf merchandising
- Basic math skills
- Track record of achieving sales targets
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Have the ability to work in a team.
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