Customer Service Officer

ABOUT THE COMPANYFastest Cakes is a registered brand in Nigeria that focuses on delivering awesome and affordable cakes very fast. The company is deeply committed to ensuring that ordering and getting cakes for occasions is seamless and fun. The core team has some serious experience and has successfully produced and delivered over 17,000 cakes unscathed in...

Vesti is currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to ensure our customers' needs are met promptly and effectively.Key Responsibilities:Respond promptly to...

ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...

Respond promptly and courteously to customer inquiries through various channels (phone, email, chat, etc.). Provide accurate and helpful information to address customer questions, concerns, and complaints. Assist customers in navigating products or services, resolving issues, and ensuring a positive customer experience. Process customer orders, ensuring...

ABOUT THE COMPANYLeadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.JOB SUMMARYJob DescriptionHe/She should provide advice to and recommend our financial products and...

JOB SUMMARYRequirementsEducational Qualification:B.Sc or HND in Marketing, Mass communication any related disciplineExperience:2+ years in a customer service or similar role.Skills and Abilities:Learning and growth mindsetGood stress and time management skillsHigh empathyKnowledge of customer service best practices and principlesExcellent data entry and...

ABOUT THE COMPANYThe Candid Solutions is an organisation registered in Lagos, Nigeria that provides businesses and management with consulting and advisory services. Our expertise lies in aiding organisations to identify new possibilities for expansion, resolve complex issues, and enhance their overall value.JOB SUMMARYRequirementsBachelor's Degree in any...

Responsibilities: Direct requests and unresolved issues to the designated resource and ensure requests are fulfilled.Attract potential customers by answering product and service questions, suggesting information about other products and services.Record details of customer interactions and give reports to the Restaurant Manager Daily.Devise and implement...

ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...

About the Role:In this dynamic role, you will be the ambassador of Periwinkle Residences, creating a welcoming and professional environment for clients, potential clients, and visitors.You will be responsible for a variety of tasks, ensuring the smooth operation of the front desk and providing exceptional customer service that reflects our commitment to...

Responsibilities: Answering questions about a company’s products or services: Answering both general/specific customer questions about the company’s products/services is a key responsibility of many service agents. In fact, knowledgeable employees are one of the most important aspects of a good customer service experience. Knowing the ins and outs of...

Responsibilities: Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

Responsibilities: Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

Responsibilities:Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

Job Summary:As the Customer service Representative, you will be responsible for helping and guiding customers, whether it is on the sales floor, in the fitting rooms or at the cash registers.You will be responsible for handling incoming goods and making sure the surroundings look attractive.You must also ensure you always be fully informed about all...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...