Relationship Manager
1 month ago
ABOUT THE COMPANY
Baobab has gained recognition for its ability to combine financial sustainability with positive social and environmental impacts. As an industry leader, Baobab Group rigorously applies internationally recognized best practices of good governance and institutional ethics. Baobab is a responsible financial institution, we endorse and apply the Smart Campaign Principles of fair, respectful and non-discriminatory practices and client protection. In order to prevent excessive debt, we have implemented a credit rating methodology that allows precise assessment of the borrower’s financial situation. Baobab Group’s governance bodies define the global strategy and normative framework applicable to all subsidiaries and provides strategic guidance and supervision through intensive and targeted technical assistance missions. The subsidiaries’ Boards of Directors and the Supervisory Board also ensure a permanent link between governance and all parties involved with the institution: directors, shareholders, investors, clients, employees, and even the wider public.
JOB SUMMARY
Skills and Specifications Bachelor's degree in Banking & Finance or Accounting At least 2 - 3 years prior experience in the credit/SME department from a Microfinance bank. Organisational and time management skills. Ability to work effectively in a team environment. Negotiation and internal relationship building. Sound written and verbal English communication skills. Advanced computer skills (MS Word, Excel, PowerPoint). Analysis and reporting skills. Problem-solving and decision-making.Requirements: Good understanding of business processes. Ability to communicate and maintain good relations with the client. Good presentation skills and excellent courteous attitude; social concern. Ability to work in confidentiality; ability to work in the field.
RESPONSIBILITIES
Duties and Duties Prospect new SME clients and assist them for loan applications. Analyse and interpret financial statements to make informed business decisions as regards a borrower - viability, capacity to repay Deposit Mobilisation and retention via prospecting, converting new prospects and managing existing relationship Grow customer base through customer acquisition via the sale of bank products Driving liability balances on accounts within their portfolio Cross-sell electronic products for ease of transacting Participate in market storms, event and door-to-door marketing Provide daily/weekly sales report Attendance of weekly/monthly performance review Conducts loan appraisal and collects detailed information (personal, business, and guaranties) and arranges to open a new loan account. Prepares and arranges documentation for approval and disbursement of loan. Maintain contact and maintain good relationships with clients. Ensure full compliance with all in-place. Any other task as assigned by the Head of Department.
REQUIRED SKILLS
Budgeting, financial planning, Compliance, Business development, Communication
REQUIRED EDUCATION
Bachelor's degree
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