Hotel Manager

Found in: beBee S NG - 3 weeks ago

Lagos, Nigeria Precious Aurum Integrated Services PAIS Full time

About the role

We are seeking a dynamic and experienced Hotel Manager to oversee the day-to-day operations of our hotel. The ideal candidate will be a hands-on leader with a passion for hospitality and a proven track record of delivering exceptional guest experiences.

Responsibilities 

  • Oversee day-to-day hotel operations, including front desk, housekeeping, maintenance, and food and beverage services.
  • Develop and implement standard operating procedures to ensure efficient and seamless operations.
  • Manage staffing levels, including recruitment, training, scheduling, and performance evaluation.
  • Monitor guest satisfaction levels and address any issues or complaints promptly to ensure a positive guest experience.
  • Collaborate with department heads to set goals, track performance metrics, and implement strategies to achieve financial targets and improve overall hotel performance.
  • Develop and implement revenue management strategies to optimize room occupancy, rates, and revenue.
  • Analyze market trends, competitor pricing, and demand forecasts to make data-driven pricing decisions.
  • Monitor and adjust room rates and inventory availability across distribution channels to maximize revenue and occupancy.
  • Collaborate with sales and marketing teams to develop promotional offers and packages to drive sales and revenue growth.
  • Ensure exceptional guest service by overseeing all guest interactions and resolving any issues or complaints in a timely and professional manner.
  • Train and mentor front desk staff to provide personalized service and anticipate guest needs.
  • Implement guest service standards and procedures to enhance the overall guest experience.
  • Establish and maintain quality standards for all hotel departments, including cleanliness, maintenance, and service.
  • Conduct regular inspections and audits to ensure compliance with brand standards, regulations, and safety requirements.
  • Develop and implement quality assurance programs and training initiatives to uphold high service standards.
  • Oversee all financial aspects of the hotel, including budgeting, forecasting, financial reporting, and cost control.
  • Develop and manage annual budgets, revenue projections, and expense forecasts to achieve financial goals.
  • Monitor financial performance against budget and forecasts, analyze variances, and implement corrective actions as needed.

Candidate requirements

  • Bachelor’s degree in Hospitality Management or related field preferred.
  • Minimum 2 years of progressive hotel management experience.
  • Strong leadership and communication skills.
  • Proficiency in financial management and budgeting.
  • Customer-centric mindset with a focus on guest satisfaction.
  • Expertise in revenue management and yield optimization.
  • Effective problem-solving and decision-making abilities.
  • Attention to detail and commitment to high standards.
  • Familiarity with hotel management software and technology.
  • Understanding of marketing principles and promotional strategies.
  • Knowledge of industry regulations and safety standards.
  • Ability to remain calm and composed during emergencies.
  • Proven track record of delivering exceptional guest experiences
  • Must currently be residing Alapere Ketu, Lagos

  • Hotel Manager

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria E-direct.ng Essential Nigeria Limited Full time

    Responsibilities: Managing all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. The Hotel Manager will develop and implement strategic plans to achieve revenue targets, optimize occupancy rates, and enhance profitability. Recruiting, training, supervising, and motivating hotel staff to ensure high...

  • Hotel Manager

    2 weeks ago

    Lagos, Nigeria HRPS Full time

    Job Overview: • As a hotel manager, you will oversee all aspects of the hotel's operations to ensure the highest level of guest satisfaction, profitability, and compliance with company standards and policies. You will be responsible for managing staff, maintaining facilities, maximizing revenue, and delivering exceptional customer service. Key...

  • Hotel Manager

    Found in: beBee jobs NG - 1 week ago

    Lagos, Lagos, Nigeria E-direct Essential Nigeria Limited Full time

    Responsibilities:Managing all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. The Hotel Manager will develop and implement strategic plans to achieve revenue targets, optimize occupancy rates, and enhance profitability. Recruiting, training, supervising, and motivating hotel staff to ensure high...

  • General Manager/Hotel Manager

    Found in: beBee S NG - 4 weeks ago

    Lagos, Nigeria Jobberman (Third Party Recruitment) Full time

    Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart.Hold regular briefings and meetings with all heads of departments.Ensure full compliance with Hotel operating controls, SOPs, policies, procedures and service standards.Lead all key property issues including capital projects, customer service and...

  • General Manager

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Blu Atlantic Hotel Full time

    Responsibilities: You will be expected to already have experience in this area with extensive knowledge of running a hotel, room sales and room rates.An understanding of scale and standards are required, as well as cost effectiveness being key for this role.Oversee the operations of the hotel, and provide professional advisory and executive support.You must...

  • Night Manager

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Marketing Manager

    Found in: beBee S NG - 1 week ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • General Manager

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Blu Atlantic Hotel Full time

    Job DescriptionYou will be expected to already have experience in this area with extensive knowledge of running a hotel, room sales and room rates.An understanding of scale and standards are required, as well as cost effectiveness being key for this role.Oversee the operations of the hotel, and provide professional advisory and executive support.You must...

  • Night Manager

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Marketing Manager

    Found in: beBee jobs NG - 1 week ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Front Office Manager

    Found in: beBee S NG - 7 days ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Human Resources Manager

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Hotel Operations Manager

    2 weeks ago

    Lagos, Nigeria HRPS Full time

    Overview: • As a Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments. Your primary goal is to enhance guest satisfaction and optimize operational processes to maximize revenue and profitability. Responsibilities: • Leadership and Team Management: • Provide...

  • Front Office Manager

    Found in: beBee jobs NG - 7 days ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Food and Beverages Manager

    Found in: beBee jobs NG - 6 days ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Human Resources Manager

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Hotel Supervisor

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria HRonwheels Full time

    Responsibilities: Supervise and coordinate daily activities of hotel staff across various departments, including but not limited to front desk, housekeeping and maintenance. Monitor and ensure adherence to hotel policies, procedures, and standards to maintain a safe, clean, and comfortable environment for guests and employees.Keep a close eye on every...

  • Hotel Supervisor

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria HRonwheels Full time

    Responsibilities:Supervise and coordinate daily activities of hotel staff across various departments, including but not limited to front desk, housekeeping and maintenance. Monitor and ensure adherence to hotel policies, procedures, and standards to maintain a safe, clean, and comfortable environment for guests and employees.Keep a close eye on every aspect...

  • Hotel Supervisor

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria ADIG Full time

    Responsibilities: Supervise and coordinate activities of approximately 15 staff members. Provide training, guidance, and performance feedback.Ensure prompt and courteous service to guests. Oversee check-in and check-out process. Monitor guest satisfaction and address issues promptly.Maintain cleanliness, maintenance, and appearance of hotel facilities....

  • Hotel Supervisor

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Fourgates lodges &resorts; limited Full time

    Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees.Monitoring employee performance and conducting regular evaluations to help improve customer service.Collecting payments and maintaining records of budgets, funds, and expenses.Welcoming and registering guests once they arrive.Resolving issues regarding...