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IT Support Officer

2 months ago

Lagos, Lagos, Nigeria Invent Alliance Limited Full time

IT Support Officer role at Invent Alliance Limited involves resolving employee IT issues, gathering data, and updating software and hardware.

Key responsibilities include:

  • Resolving IT support requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings and permissions to fix computer issues
  • Generating sign-ins for new hires during the onboarding process
  • Installing new software and hardware drivers and updating existing ones as needed
  • Updating employees on the status of their service requests
  • Logging all service requests and attending to other duties as instructed

Requirements:

  • Educational qualification relevant to the role
  • Over 2 years of job experience
  • Good communication skills
  • Residency in the Lekki to Ajah axis