Current jobs related to Experience Center Supervisor - Lagos, Lagos - Sun King
-
User Experience Designer
3 weeks ago
Lagos, Lagos, Nigeria HAMPSHIRE HEIGHTS GLOBAL COMPANY LTD Full timeJob DescriptionAt Hampshire Heights Global Company Ltd, we are seeking a skilled User Experience Designer to join our team. As a UX Designer, you will be responsible for creating user-centered design solutions that meet the needs of our customers.Key Responsibilities:Conduct user research to understand customer needs and preferencesDevelop and test...
-
Network Operations Center Engineer
2 weeks ago
Lagos, Lagos, Nigeria Conclase Consulting Full timeContract Network Operations Center Engineer role summary:This role involves hands-on support for network operations, providing technical expertise in network administration, troubleshooting, security, and monitoring.Network Operations Center and network administration skillsTroubleshooting and technical support abilitiesNetwork security expertiseExperience...
-
User Experience Designer
3 weeks ago
Lagos, Lagos, Nigeria HAMPSHIRE HEIGHTS GLOBAL COMPANY LTD Full timeJob DescriptionWe are seeking a skilled User Experience Designer to join our team at Hampshire Heights Global Company Ltd.Key Responsibilities:Develop functional prototypes of websites and applications to demonstrate product interactionsCreate static blueprints of initial product concepts through wireframingCollaborate with product managers and engineers to...
-
Network Operations Center Engineer
3 weeks ago
Lagos, Lagos, Nigeria Conclase Consulting Full timeContract Network Operations Center Engineer role with a focus on hands-on network operations support, network administration, and technical support. Provide on-site technical support for network operations, including network administration, troubleshooting, and security. Develop and implement network monitoring and analysis strategies to improve network...
-
Supervisor
4 weeks ago
Lagos, Lagos, Nigeria MediaPlug Africa Full timeJob SummaryA bottle girl supervisor gives orders and also assists bottle girls with customers.A bottle girl supervis rrole is to provide exclusivity and excellent customer service to enhance the guests' experience at the venue.The primary job of a bottle girl supervisor isto take orders from guests and bring bottles to the table or lounge area.Job...
-
ICSS Supervisor
4 weeks ago
Lagos, Lagos, Nigeria SPIE Oil & Gas Services Full timeICSS Supervisor sought to support control system operations in Nigeria. SPIE Services Nigeria Limited is currently looking for an ICSS Supervisor to join its workforce in Nigeria. Key Responsibilities: Assists the planning team by providing technical support for job preparation. Supports specialists working under Specific Maintenance Contracts...
-
Site Supervisor
3 weeks ago
Lagos, Lagos, Nigeria Ascentech Services Limited Full timeSeeking a detail-oriented Site Supervisor with expertise in Electrical and Civil engineering to oversee daily site operations and ensure compliance with project specifications, safety standards, and quality requirements. We are looking for a highly motivated and organized individual to join our team as a Site Supervisor. The ideal candidate will have 1-2...
-
Production and Quality Control Supervisor
3 weeks ago
Lagos, Lagos, Nigeria Kloverharris Limited Full timeProduction and Quality Control Supervisor sought to oversee food production and quality control operations, ensuring compliance with safety and regulatory standards. We are seeking a skilled Production and Quality Control Supervisor to manage our food production and quality control operations. The ideal candidate will ensure that all products meet the...
-
Chief Brand Experience Designer
20 hours ago
Lagos, Lagos, Nigeria GrowthFN Full timeJob Title: Lead Brand DesignerAbout the Role:We are seeking a highly skilled Lead Brand Designer to join our team at GrowthFN. As a key member of our design team, you will be responsible for shaping and driving the brand's visual identity across all platforms.Key Responsibilities:Brand Strategy and Development: Lead the design direction for the brand,...
-
Production and Quality Control Supervisor
2 weeks ago
Lagos, Lagos, Nigeria Kloverharris Limited Full timeProduce high-quality food products while ensuring safe and efficient operations as a Production and Quality Control Supervisor.Main Responsibilities:Oversee daily production and quality control processes to ensure compliance with safety and regulatory standards.Set and communicate daily, weekly, and monthly objectives to employees.Organize and assign...
-
Finishing Site Supervisor
3 weeks ago
Lagos, Lagos, Nigeria Universal Homes FZE Full timeJob Summary: Experienced Construction Site Supervisor sought to provide hands-on site supervision, manage labor, equipment, and materials, and ensure quality, productivity, safety, and profitability. Job Description: Minimum of a Diploma in Project Management or a Diploma in Civil Engineering from a reputable Institution. Previous experience as a...
-
Finishing Site Supervisor
2 weeks ago
Lagos, Lagos, Nigeria Universal Homes FZE Full timeA Construction Site Supervisor is required to oversee full-time site supervision, labor allocation, equipment management, and quality control to ensure timely project completion.The ideal candidate will have a Diploma in Project Management or Civil Engineering, previous site supervision experience, and strong communication skills.Provide hands-on site...
-
Site Supervisor
2 weeks ago
Lagos, Lagos, Nigeria Ascentech Services Limited Full timeWe are seeking a motivated and detail-oriented Site Supervisor with expertise in Electrical and Civil engineering.The ideal candidate will have 1-2 years of experience in substation and distribution projects, with a strong understanding of engineering calculations and project management principles.Responsibilities include overseeing daily site operations,...
-
Quality Assurance Specialist
2 weeks ago
Lagos, Lagos, Nigeria Mwanga Full timeJob Title: Quality Assurance AnalystAt Mwanga, we are seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for ensuring the highest level of customer service in our call center.Key Responsibilities:Execute all aspects of quality assurance, including call monitoring, evaluation, and...
-
Quality Assurance Specialist
3 weeks ago
Lagos, Lagos, Nigeria Mwanga Full timeJob DescriptionMwanga is seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for ensuring that our call center agents provide exceptional customer service and meet our quality standards.Key Responsibilities:Execute all aspects of quality assurance, including call monitoring, evaluation,...
-
Quality Assurance Specialist
2 days ago
Lagos, Lagos, Nigeria Mwanga Full timeMwanga seeks a Quality Assurance Specialist to execute all aspects of quality assurance including call monitoring, evaluation, and calibration scoring. Key responsibilities include preparing and analyzing internal and external quality reports for management review, implementing coaching, training, and development to contact center agents, and executing call...
-
Contact Center Agent
4 months ago
Lagos, Lagos, Nigeria Bukka Hospitality Limited Bukka Hut Full timeJob DescriptionMake outbound calls and receive inbound calls.Take customer orders, process them, and follow up with them.Provide exceptional customer service and ensure customer satisfaction.Handle customer complaints or inquiries.Provide customers with needed information and support.Save customers' information in the company database.Job...
-
Data Centre and Facilities Operations Manager
3 weeks ago
Lagos, Lagos, Nigeria Sigma Consulting Group Full time{"title": "Data Centre and Facilities Operations Manager", "content": "Data Centre and Facilities Operations ManagerAt Sigma Consulting Group, we are seeking a highly skilled Data Centre and Facilities Operations Manager to join our team. As a key member of our infrastructure team, you will be responsible for the management and maintenance of our asset...
-
Data Centre and Facilities Operations Manager
2 weeks ago
Lagos, Lagos, Nigeria Sigma Consulting Group Full timeJob Title: Team Lead, FacilitiesFunction: Managing Data Centre and Facilities OperationsReporting to: Head Tx/Core & FacilitiesTravel Frequency: OccasionallyWork Schedule: 8:00 AM - 5:00 PMDivision: InfrastructureDepartment: FacilitiesJob Grade: PermanentLocation: LagosSalary: 6-8 Million AnnuallyPurpose of the JobThe Team Lead, Facilities is responsible for...
-
Senior Data Centre Operations Manager
5 days ago
Lagos, Lagos, Nigeria Sigma Consulting Group Full timeJob Title: Senior Data Centre Operations ManagerFunction: Managing Data Centre and Facilities OperationsReporting to: Head Tx/Core & FacilitiesTravel Frequency: OccasionalWork Schedule: 8:00 AM - 5:00 PMDivision: InfrastructureDepartment: FacilitiesJob Grade: PermanentLocation: LagosSalary: 6-8 Million AnnuallyPurpose of the JobThe Senior Data Centre...
Experience Center Supervisor
3 months ago
ABOUT THE COMPANY
We're on a mission to power access to brighter lives. Sun King designs, distributes, installs and finances solar home energy products for the 1.8 billion people currently living without reliable energy access.
JOB SUMMARY
RequirementsYou might be a strong candidate if you:At least 2 years of experience working in an experience centre, showroom, in the stock/inventory/ operations departments.A Degree in Social Science or any related field.Excellent verbal and written communication skills.Self-motivated and proactive.Ability to assess client needs.Welcoming & friendly personality that will influence potential and existing clients and those around you.Familiarity with the use of CRM tool like Angaza and similar CRM.What Sun King Offers Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
RESPONSIBILITIES
About the TeamThe team you would join: The EasyBuy Direct Sales team is the market facing arm of Sun King's pay-as-you-go (PAYG) direct to consumer sales business. The Easy Buy Direct Sales team is in charge of recruiting, managing, and overseeing the company's network of thousands of commission sales agents, called "Energy Officers" that promote and sell Sun King's PAYG solar solutions and provide customer ongoing service in their local territories. Through the EasyBuy PAYG solar business model, customers can purchase a Sun King solar home solution by making a small down-payment up front and paying the remaining balance through a series of installments over a period of time.About the Role The Sun King Experience Center Supervisor is tasked with engaging with clients and potential customers to provide detailed information about our range of products. This role is essential in ensuring a high level of customer satisfaction, generating sales opportunities, and assisting in converting them into actual sales. The role is also accountable for overseeing the inventory affairs of the experience center, with assistance from the Experience Center Executive. DutiesWhat you would be expected to do: Welcome, acknowledge, and attend to walk-in potential clients in a welcoming, professional and courteous manner, providing detailed information about Sun King products and services. Use practical engagement with our products on display to pitch the full range of available Sun King products and services, aiming to achieve shop targets. Informs customers on the requirements and checks that all the requirements are provided by the customers for approval/rejection of the prospect before the product/service is offered. Documents, escalates, and communicate unresolved queries to various departments Ensures effective resolution of queries through effective liaison with other departments such as after sales, call center, operations etc. Provide feedback to customers on any escalated enquiries or issues that affect service performance Provide daily/ weekly/ monthly report and updates of sales activities. Coordination and accounting for marketing/promotional materials disbursed. Oversee the general activities of the experience center to ensure smooth day-to-day operations. Manage inventory and ensure the welfare of the experience center.
REQUIRED SKILLS
Customer service, Sales management, Business management, Customer support, CRM systems, Leadership skills
REQUIRED EDUCATION
Bachelor's degree
