Head, Client Experience Management

Job Objective/Summary: To develop and implement effective relationship marketing and customer service strategy for the microfinance bank, which arises from a clear understanding of the market. Duties and Responsibilities: Define and implement standards/procedures for ensuring optimal customer experience.Carry out Business espionage via survey bi-annually in...

Job SummaryAs the client relationship manager, you would serve as a liaison with a company's clients and customers, developing relationships, providing guidance and advice, and ensuring all the customer's needs are being met.The client relations manager may service the client's account, make recommendations for service plans, track metrics and analytics, or...

Job Description We a looking for a dynamic Client Experience Officer who is willing and ready to help deliver a happy customer experience and support our sales team to prioritize customer preferences in the company's marketing strategy.Also, we require a calm personality, with the ability to stay calm under immense pressure.He or she would also be...

The Client Support Role entails the provision of support to internal and external clients across all the solutions provided by Multigate, relating to both technical and non-technical issues.It involves liaising with other internal teams to ensure external client issues are fully resolved in a timely manner.Duties/ResponsibilitiesHave an in-depth...

ABOUT THE COMPANYDeloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public...

Head of Operations Head of Operations Join our team as a Head of Operations and lead the way in delivering exceptional holiday services to our clients. About the Role This is a key leadership position that requires a strong operational expertise, strategic thinking, and excellent leadership skills to drive the smooth and efficient delivery of holiday...

Job DescriptionWe're seeking an experienced Head of Verification to lead our verification team and ensure the highest standards of verification and compliance in our client's workforce.ResponsibilitiesAs Head of Verification, you will oversee the verification process for our clients' employees, contractors, and vendors, ensuring accuracy, efficiency, and...

ABOUT THE COMPANYABOUT USAscentech services ltd is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business through our core...

ABOUT THE COMPANYWe're here to help you get the best out of your money, no strings attached.Welcome to your freedomJOB SUMMARY5+ years experience in sales or business development2+ years experience as a high performing Team Leader, Head of Sales, Head of Business Development or Country ManagerExperience with SMEs, preferably with a track record of sales to...

Job ObjectivesWe are seeking a dynamic and results-driven individual to join our team as the Head of Business Development for our Registrar Services Business.The successful candidate will be responsible for leading our business development and client company service management team, developing and implementing strategic AGM coordination for client companies,...

ABOUT THE COMPANYMyrtle Management Consultants is proudly an indigenous African company set up with the objective to be the preferred and reliable partner in core business management processes.JOB SUMMARYMinimum of Bachelor's Degree in Business Administration / Marketing / Economics or any related course.At least 5 years experience doing Business Development...

LOCATION: HEAD OFFICE, LAGOS.Job Duties/ Responsibilities/ Accountabilities:Supervision of general medical operations activitiesCoordination of Provider payment mechanismsProvider profiling and auditObservation and compliance with use of quality assurance tools for ProvidersSupervision of guidance and observance of NHIS operational protocolsTimely submission...

Job DescriptionThe Client Relations/Sales Executive will be responsible for generating leads, engaging clients, resolving issues, and converting prospects into clients.The ideal candidate will have a minimum of 2 years of working experience, with experience in the advertising industry being an added advantage.ResponsibilitiesLead Generation: Identify and...

About the JobThe Primary purpose of the Senior Client Sales Manager is to help the business meet Sales/revenue goals and ensure Clients' retention.Must also be able to develop opportunities and manage account, Mange the relationship with the Client throughout the Lifecycle of Engagement and act as the main point of contact between the Clients and...

SummaryKuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.We're a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it's only right that we ended up with the name 'Kuda' which means 'love' in Shona, a...

Head of Business Head of Business OptiHuman Consulting Ltd is a leading HR consultancy company that provides expert recruitment, manpower planning, HR department set-up, policies development and background-check services across various industries. About the Role The successful candidate will spearhead the growth of businesses by sourcing and...

ABOUT THE COMPANYDeloitte is the largest private professional services network in the world. Everyday, approximately 286,200 professionals in more than 150 countries demonstrate their commitment to making an impact that matters. Our West Africa practice serves multinationals, large national enterprises, small and medium-sized enterprises and the public...

Job DescriptionOur client, a leading Mortgage Bank, is seeking to hire a Head of Corporate Resources to manage corporate affairs, and oversee the operations of human resources, administrative assets and facilities.The ideal role holder will be responsible for developing and managing strategies that govern daily corporate activities.ResponsibilitieswDevelop...

Job PurposeAs the Head of Operations, you will be responsible for overseeing and managing the activities of the Operations unit including Destinations Operations, Reservations and Ticketing Operations, and Visa and Immigration Operations within the subsidiary.This role requires strong leadership, strategic thinking, and operational expertise to ensure the...

ABOUT THE COMPANYLEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head Hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.JOB...