Centre Head- Diagnostics
1 day ago
**Job Description**
We are looking for a dynamic and experienced Centre Head to lead our diagnostic lab operations. The ideal candidate will have strong leadership skills, a commitment to quality patient care, and a focus on continuous improvement.
**Key Responsibilities** * **Operational Management** * Oversee daily operations of the diagnostic lab, ensuring compliance with all regulatory and safety standards. * Develop and implement operational policies and procedures to enhance efficiency and service quality. * **Staff Management** * Recruit, train, and supervise lab personnel, including radiologists, technicians, and administrative staff. * Conduct performance evaluations and provide ongoing feedback and professional development opportunities. * **Customer Service** * Ensure high standards of customer service by addressing patient and physician inquiries and concerns promptly. * Implement patient satisfaction initiatives and monitor feedback to improve services. * **Financial Oversight** * Prepare and manage the lab's budget, including monitoring expenditures and revenues. * Analyze financial reports to identify opportunities for cost reduction and revenue enhancement. * **Quality Assurance** * Establish and maintain quality control measures to ensure accuracy and reliability of lab results. * Implement continuous improvement programs to enhance service delivery and operational efficiency. * **Facility Management** * Ensure the diagnostic lab is maintained in a clean, safe, and efficient manner. * Oversee equipment maintenance and ensure compliance with safety regulations. * **Collaboration and Coordination** * Collaborate with medical staff and other departments to coordinate services and enhance patient care. * Maintain effective communication with external stakeholders, including suppliers and regulatory agencies. * **Strategic Planning** * Contribute to the development of strategic plans for the lab, including service expansion and market positioning. * Monitor industry trends and make recommendations for service offerings that align with market demands. * **Reporting and Compliance** * Prepare regular reports on lab performance, financials, and customer satisfaction for upper management. * Ensure compliance with all local, state, and federal regulations pertaining to lab operations. **Requirements** * **Education** * Bachelor's degree in a relevant field, such as Healthcare Management, Business Administration, or Life Sciences. * Master's degree or relevant certifications, such as MBA or MHA, are preferred. * **Experience** * Minimum 5+ years of experience in a leadership role within a healthcare or diagnostic lab setting. * Proven track record of managing lab operations and staff effectively. * **Skills** * Strong leadership and management skills. * Excellent communication and interpersonal abilities. * Strong analytical and problem-solving skills. * Proficiency in laboratory information systems and financial management tools.-
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