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Sales Supervisor
4 weeks ago
Job Description
The Sales Supervisor is responsible for supervising and coordinating the schedules of the sales representatives to meet and exceed sales quotas, also providing excellent customer service and growing company revenue.
Responsibilities
- Understand customer needs and offer solutions and support
- Organize and coordinate sales representatives' schedules
- Research potential leads from business directories, web searches, or digital resources
- Recruit, hire, and train new sales representatives
- Receive and report on all sales leads
- Supervise sales representatives and assistants
- Answer potential customer questions and follow-up call questions
- Work with sales team when closing sales
- Track weekly, monthly, and quarterly performance, and sales metrics
- Meet all sales quotas and goals
- Assist sales representatives and team to meet and exceed goals.
Competency / Skill / Requirements
- Minimum B.Sc. in Business Administration or any relevant field
- 5 years of experience in sales and marketing, business development, customer service, or related field with a proven track record of achieving sales targets in the FMCG industry.
- Ability to lead diverse teams, and provide data-based reporting and quantitative intuition for interpreting user experience data
- Ability to analyze data and sales statistics and translate results into numbers and solutions
- Have a customer-centric mindset
- Agile and result-driven.
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