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Community Manager

3 months ago

Lekki, Lagos, Nigeria Vesti Full time

As a Community Manager, you will be the voice and face of our brand within online communities. You'll be responsible for fostering a positive and engaged community, building relationships with users, and advocating for the brand. Your role is to create a sense of belonging, drive engagement, and manage communication channels to enhance the overall community experience.

Responsibilities

  • Actively engage with community members across various platforms.
  • Foster a positive and inclusive community culture.
  • Respond to inquiries, comments, and feedback in a timely and helpful manner.
  • Create and curate content that aligns with the community's interests.
  • Develop strategies to grow and diversify the community.
  • Implement initiatives to attract new members and retain existing ones.
  • Represent the brand positively in external communities and forums.
  • Identify trends and opportunities based on user input.
  • Identify and collaborate with community influencers.

Qualifications:

  • Bachelor's degree in Marketing, Communication, or related field.
  • 2-3 years proven experience as a community manager.
  • Excellent communication and interpersonal skills.
  • Familiarity with social media platforms and community management tools.
  • Strong problem-solving and conflict resolution abilities.
  • Passion for community building and fostering positive online interactions.