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Lagos, Lagos, Nigeria Sigma Consulting Group Full time{"title": "Data Centre and Facilities Operations Manager", "content": "Data Centre and Facilities Operations ManagerAt Sigma Consulting Group, we are seeking a highly skilled Data Centre and Facilities Operations Manager to join our team. As a key member of our infrastructure team, you will be responsible for the management and maintenance of our asset...
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Team Lead Data Centre and Facilities
2 months ago
**Job Summary:**
- The Team Lead, Facilities is responsible for the management and maintenance of the company's asset portfolio, ensuring compliance with statutory and legislative requirements.
- The role involves providing leadership in operations and maintenance for data centers and network facilities, ensuring the highest levels of operational excellence, KPI targets, and cost efficiency.
- This position also oversees the acquisition, management, and upkeep of network facilities and physical infrastructure, including data centers and Base Transceiver Station BTS sites.
- Ensure effective management of all data center operations, adhering to Service Level Agreements SLAs and Key Performance Indicators KPIs.
- Negotiate with service providers to deliver efficiencies and cost savings.
- Implement and oversee heat, smoke detection, and fire suppression systems.
- Ensure 99.5% power and cooling availability at all data centers and central office locations.
- Manage collocation and facility contracts, enforcing penalty clauses where necessary.
- Conduct capacity planning and reviews to drive infrastructure efficiency.
- Organize monthly governance meetings with service providers to review performance and address areas for improvement.
- Manage contractors to ensure service delivery aligns with contract terms and oversee timely processing of payments.
- Develop and implement business continuity plans BCP and disaster recovery plans DCP for infrastructure sustainability.
- Conduct risk assessments and ensure statutory compliance of assets and services.
- Minimum of 4 years' experience in telecommunications operations management.
- Proven experience working with multiple suppliers/vendors/partners.
- Significant experience in developing and implementing FM strategy, plans, and systems.
- University degree in Telecommunications, Electrical Electronics Engineering, or Computer Science minimum 2.2/Upper Credit.
- Expertise in telecommunications operations management, with 4+ years of experience in operations support, installations, and commissioning.
- Advanced knowledge of mobile telecommunications network architecture and data center management.
- Proficient in project management, report writing, and creating presentations.
- Strong negotiation, facilitation, and consensus-building skills.