Customer Service Officer

ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...

ABOUT THE COMPANYLeadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.JOB SUMMARYJob DescriptionHe/She should provide advice to and recommend our financial products and...

Responsibilities:Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

RESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

Job DetailsOversee, answer and direct phone calls in a polite and friendly manner.Welcome visitors in a warm and friendly manner, and answer any questions visitors have with a positive, helpful attitudeMaintain reception area and all common areas in a clean and tidy manner at all times.Keep detailed and accurate records of visitor requests and of calls...

Responsibilities:Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Responding to...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

ResponsibilitiesRespond promptly to customer inquiries via various communication channels such as email, SMS, and phone callsMaintain detailed records of customer interactions, transactions, comments, and complaints.Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.Liaise with the...

Job DescriptionAnswering customers' questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...

Responsibilities:Greet and welcome clients and visitors warmly and professionally.Manage incoming calls and emails, directing inquiries to the appropriate departments or team members.Schedule client appointments and consultations with our photography team.Maintain a tidy and organized front desk area, ensuring a welcoming atmosphere for clients.Provide...

ABOUT THE COMPANYDangote Group is one of Nigeria's most diversified business conglomerates with a hard – earned reputation for excellent business practices and products' quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.JOB SUMMARYBachelor's Degree or equivalent in Business Administration, Logistics,...

Responsibilities:Respond to customer inquiries in a prompt and courteous manner.Provide relevant benefits and features of products and services offered.Documenting accurately all customer information on organization software.Process orders efficiently and accurately.Providing timely and consistent feedback to customers.Soliciting and resolving customer...

ABOUT THE COMPANYInvent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.JOB SUMMARYRequirements and Skills Educational qualification in any related field...

ResponsibilitiesProviding and enhancing overall customer experience to clients and walk in customers for the purpose of revenue generation.Achieve revenue growth and hit sales targets by successfully converting all unconfirmed orders to sales.Drive and implement a strategic business plan that expands company's customer base and ensure its strong...

ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...

Ovenfresh bakery sales department is currently recruiting to fill the role of a Customer relation Officer to attend to the following duties;Direct communication with customers Attend to customer complaints and concernsRelay customer's feedbackEncourage customers to purchase products.Research competitors and potential customersEnsure excellent customer...

ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...

ResponsibilitiesThe IT Service Desk Officer will provide high quality systems support for the various departments in MainOne and will be responsible for managing and resolving all IT related issues/queries and will also play an active role in IT implementation activities.Other responsibilities shall include but not limited to the following:Set-up and install...