Commercial Excellence Manager

2 days ago

Lagos, Lagos, Nigeria Emerson Full time

Job Identification:

Job Summary

  • The Commercial Excellence Manager will drive the implementation of commercial excellence strategy in the sub-region and promote lifecycle services sales. Owns commercial excellence progress metrics and financial target of lifecycle services sales for the sub-region.
  • This professional will also be responsible for the current and future sales business for our Installed Base business across Nigeria, Ghana & Equatorial Guinea. His office will be based in Lagos, Nigeria

Job Responsibilities
The focus areas are:

  • Work with sales team and channel partners to improve adoption of sales tools to enhance efficiency.
  • Train sales team on sales tools and demonstrate value of the tools for various sales persona.
  • Support identifying customer segments and go to market strategy.
  • Work with sales and lifecycle services team to develop and implement lifecycle services strategy for the sub-region.
  • Promote Emerson Lifecycle services program offering to customers. This includes Shutdown/Turnaround/ Outage services, service support and parts agreements and educational services and the suite of installed base services of all business units of Emerson.
  • Engage with site team leaders to develop and implement site plans for major installed base sites.
  • Support implementation regional sales proficiency development curriculum.
  • Track and report monthly lifecycle program sales metrics.
  • Promote Emerson e-commerce with customers
  • Maintain and enhance existing tools to ensure they can be utilized as efficiently as possible and generate growing value to the sales team.
  • Develop and deliver marketing campaigns to increase customers' awareness of Emerson's Lifecycle Services offerings for all our business units.

Requirements
For this job you will need:

  • Degree in Engineering or proven experience in industry Control Systems & Instrumentation
  • Excellent understanding of sales processes, experience of working in sales or sales operations and customer care
  • Good understanding of CRM and associated tools
  • Must have 8-10 years' experience in Proven Sales experience in Automation and Control, Oil & Gas industries, etc.

Preferred qualifications that set you apart:

  • Process automation industry experience.
  • Ability to develop successful cross functional relationships internally, within a matrix organization.

Who you are?

  • Regional customer experience is preferred.
  • A consultative approach to selling.

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