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Recruitment Operations Manager

3 months ago

Lagos, Lagos, Nigeria Sigma Consult Full time

Position Overview

  • We are seeking a highly organized and experienced Recruitment Operations Manager to join our growing team.
  • This role will be pivotal in streamlining our recruitment processes, improving operational efficiency, and ensuring the delivery of high-quality talent solutions to our clients across various industries in Africa.

Key Responsibilities

Process Optimization

  • Develop, implement, and maintain efficient recruitment processes and workflows
  • Continuously analyze and improve operational efficiency in the recruitment cycle
  • Implement and oversee the use of recruitment technologies and tools

Team Leadership

  • Manage and mentor a team of recruiters
  • Assign roles and responsibilities for recruitment projects
  • Provide guidance and support to ensure team members meet performance targets

Project Management

  • Oversee multiple recruitment projects simultaneously
  • Ensure timely delivery of candidates and adherence to client service level agreements
  • Manage resource allocation across various client engagements

Quality Control

  • Develop and maintain quality standards for candidate sourcing, screening, and presentation
  • Conduct regular audits of recruitment processes and deliverables
  • Implement measures to continuously improve the quality of candidates presented to clients

Client Relationship Management

  • Serve as a key point of contact for high-priority clients
  • Collaborate with the Sales team to ensure client needs are met and exceeded
  • Provide expert recruitment advice and insights to clients

Reporting and Analytics

  • Develop and maintain recruitment metrics and KPIs
  • Prepare regular reports on team performance, project status, and operational efficiency
  • Use data-driven insights to inform strategic decisions and process improvements

Innovation and Technology

  • Stay abreast of industry trends and innovative recruitment practices
  • Evaluate and recommend new recruitment technologies and tools

Compliance and Best Practices

  • Ensure all recruitment activities comply with relevant laws and regulations
  • Develop and maintain best practices in recruitment and talent acquisition
  • Foster a culture of ethical recruitment practices within the team

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • 5+ years of experience in recruitment or talent acquisition, with at least 2 years in a managerial role
  • Proven track record of improving recruitment processes and operational efficiency
  • Strong understanding of the African job market and recruitment landscape
  • Excellent leadership and team management skills
  • Advanced proficiency in applicant tracking systems ATS and other recruitment technologies
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, high-pressure environment
  • Knowledge of data protection and privacy regulations in recruitment
  • Ability to work in a startup environment.