Area Bancassurance Manager
4 weeks ago
ABOUT THE COMPANY
Sanlam is a leading financial services group listed on the Johannesburg and Namibian Stock Exchanges. Established in 1918 as a life insurance company, the Sanlam Group has transformed into a diversified financial services business.
The Group now operates in East Africa through Kenya, Tanzania, Rwanda and Uganda; Southern Africa through Botswana, Malawi, Mozambique, Namibia, Swaziland, Zimbabwe and Zambia; West Africa via Nigeria and Ghana and in India and Malaysia. It has an indirect presence via associate companies in Burundi, The Gambia and Lesotho. The recently announced acquisition of a 30% interest in Morocco-based Sanlam Group will further extend the Group's footprint into an additional 20 countries mostly in Francophone Africa. The Group also has business interests in the United Kingdom, the USA, Australia and the Philippines. It has a stake in leading global micro-insurance specialists, UK-based Micro-Ensure Holdings Limited. The Group's areas of expertise include insurance, financial planning, retirement, trusts, wills, short-term insurance, asset management, risk management and capital market activities, investment and wealth.
JOB SUMMARY
Academic Qualification & Work Experience:First Degree qualification or its equivalent in Marketing/Sales and other related disciplineMinimum of seven (7) years relevant experience in financial services or preferably the insurance industryRelevant Professional qualification will be an added advantageMust have a good understanding of the location.Required Competencies (KSA):Good marketing/sales expertise with strong drive for results.Good communication (Oral and written) skillsGood Customer Relationship and Stakeholder Management skills.Good Leadership and Team Management skillsGood Performance Management skillsGood knowledge of the marketing terrain of the location being applied forGood computer appreciation skillsGood attention to details and record keeping skills
RESPONSIBILITIES
Production Volumes & Targets:The Area Bancassurance Manage must ensure that his/her area/region meet the required production targets set in the sales plan, along the following metrics: Manpower (Existing and new Banca Coordinators and Associates)Activity rate for each team (e.g., 80% of associates in team produce at least 1 case in a month) Productivity per team in cases and API per monthInception rate of the team (Accepted vs incepted numbers where incepted is receipt of first premium) in cases and APIATS (average ticket/premium size) of a caseProduction Quality:Ensure adequate reporting mechanism is in place to enable monitoring and management of the quality of business that is submitted by the associates within his/her area of coverage.Ensure that Banca Coordinators analyses the production quality reports and take the required action to correct variances against targets set.Worksite and BC Activity Management:Ensure that each Banca Coordinator (BC) has a worksite management plan and that implementation by the Bancassurance Coordinators thereof is monitored and managed.Ensure a reporting system is in place to monitor the worksite penetration of teams in the branch. Ensure Bancassurance Coordinators effectively utilize the leads management system in place and ensure leads conversion monitoring is cascaded down to the Banca AssociatesEstablish a regular meeting and call routine with the various Bancassurance Coordinators under his/her areaEnsure that adequate support is available on a branch level so that the Bancassurance Coordinators and Associates can execute their duties effectively.Ensure the availability of the following support at a branch level: Reporting support - production of all reports necessary to monitor manpower movement, volume and quality of production targets, premium collection statistics.New business management support for associates - to ensure submitted business gets issued, that accepted business become incepted (receive first premium), and that paying file size (receipt of ongoing premiums) is maximized.Administrative and operational support and resources like office/workplace infrastructure, stationery, access to communication facilities e.g. wifi and telephony services, transport facilities where applicable.Training and development resources to ensure vesting and ongoing skills development of Bancassurance Coordinators and their Associates.Regular engagement and liaison with Head Office departments to ensure alignment of activities.Marketing and promotional support to promote the brand in the chosen markets incl. functions to recognize top performers.
REQUIRED SKILLS
Account management, Business development, Business management, Sales strategy, Team leadership
REQUIRED EDUCATION
Bachelor's degree
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