Front Desk Officer
Found in: beBee jobs NG - 1 week ago
Job Description
- Our client is seeking to employ a highly organized and reliable individual to join her team as a Front Desk Officer of an international school. As a representative of our school, you will play a key role in creating a positive first impression for students, parents, and visitors.
- This position offers an exciting opportunity to be at the forefront of our school and ensure all administrative duties are handled with precision and efficiency.
Responsibilities
- Greet and assist students, parents, staff, and visitors entering the school, directing them to the appropriate locations or personnel.
- Answer and manage incoming calls, including taking messages, directing calls to appropriate staff, and providing general information about the school.
- Maintain a clean and tidy reception area, ensuring it is well-stocked with necessary supplies
- Handle the reception area's administrative tasks, such as sorting and distributing mail, managing lost and found items, and maintaining a tidy and welcoming environment.
- Manage student records, including updating contact information, attendance tracking, and processing new student registrations or information changes.
- Coordinate appointments for students and staff, managing the school calendar effectively
- Assist with administrative tasks such as data entry, filing, and document preparation
- Coordinate the scheduling and use of school facilities for meetings, events, and other activities, ensuring spaces are prepared and accessible as needed.
- Assist in the coordination and communication of school events, parent-teacher conferences, and other activities, including distributing materials and information.
- Monitor and manage the inventory of office supplies, placing orders as necessary to ensure the reception and administrative areas are well-stocked.
- Facilitate emergency response communication, serving as a point of contact for the dissemination of information and instructions during drills or actual emergencies.
- Maintain strong communication between staff and internal or external stakeholders
- Be flexible, adaptable to change, and perform all duties related to the general job function as assigned by supervisors. Performs duties in a safe and prudent manner as directed by supervisors.
- Attends staff meetings, trainings and professional deveopment as required.
- Demonstrates support for the school system and its vision goals and priorities.
Requirements
- Excellent written and verbal communication skills, with the ability to create compelling marketing content.
- Ability to maintain confidentiality and handle sensitive information with discretion
- Ability to work effectively both independently and as part of a diverse team.
- Strong organizational and problem-solving skills, with a keen eye for detail.
- Passion for education and a commitment to promoting the values and vision of our International school.
- Effective interpersonal skills, with an emphasis on communication and collaboration with a diverse variety of people and groups.
- Knowledge of computer network operations, Microsoft OfficePrograms: Excel, Word, Outlook, Access, or other comparable or similar software.
- Ability to multitask and prioritize effectively
- Flexibility to adapt to changing needs and priorities.
- Abilty to meet deadlines, assign tasks, and meet established goals and objectives.
- Customer service oriented
- Good general health, clean in attire and professional in appearance.
- Ability to be punctual and maintain regular attendance.
Qualifications & Experience
- Bachelor's Degree in Business Administration, Secretarial Studies or a related field.
- Proven 5-10 years experience working as a front desk, preferably in a similar role in the education sector or a related industry
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