Station Operation Manager

3 weeks ago


Lagos, Lagos, Nigeria MacTay Consulting Full time

Job Description:

  • The Stations Operations Manager will oversee a team of supervisors tasked with negotiating contracts with major petrol station chains to deliver filling services to corporate clients through automated systems, while also adeptly resolving any operational challenges that may arise.
  • The ideal candidate for this role will demonstrate strong negotiation skills, and a proven ability to successfully broker deals within the petroleum industry.

Responsibilities

  • Hiring and managing a team of station supervisors around the country.
  • Develop and execute strategic petroleum station contracting plans to ensure optimal coverage in key locations
  • Inspiring and guiding the team towards achieving overarching objectives
  • Operating effectively under pressure and maintaining availability at all times to address and resolve issues promptly.
  • Proficiency in negotiation and contract management with petrol stations
  • Provision of ongoing and comprehensive training for petrol station staff and managers on the utilization of the PetroApp system
  • Establishment of station accounts on the PetroApp system and diligent follow-up on station requests.
  • Oversight of service quality provided to customers at petrol stations
  • Distribution of POS devices to gas stations and resolution of related issues
  • Installation of NFC tags on customer vehicles and management of associated tasks
  • Establishment of a network of freelancers for the installation of NFC tags on customers' vehicles

Qualifications / Experiences

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 4-7 years of experience, preferably in oil services major petrol station chains, lubricant, as an Operations Manager or Area Operations Manager for prominent entities such as NNPC, Total Energies, Forte Oil/Enyo, MRS, Conoil, Mobil, AIM, NIPCO, Rain Oil.
  • B2B experience is essential.
  • Any relevant experience would be advantageous.
  • Proven ability to provide timely solutions to challenges.
  • Exceptional verbal and written communication skills.
  • Proficiency in multitasking and internal control.
  • Strong aptitude for analyzing information and translating it for various departments.
  • Capability to manage sensitive and confidential data.
  • Outstanding problem-solving and decision-making abilities.
  • Meticulous attention to detail and accuracy.
  • Advanced analytical skills.
  • Proficiency in utilizing Microsoft tools.


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