Technical Support Engineer

2 weeks ago

Lagos, Lagos, Nigeria Ribap Networks Limited Full time

Job Summary: As a Technical Support Engineer at Ribap Networks Limited, you will be integral in installing, maintaining, and troubleshooting a variety of equipment and network systems. This role requires a blend of technical know-how, exceptional customer service skills, and the ability to work effectively both independently and as part of a team.

Key Responsibilities:

  1. Radio Installation PTP and PTMP: Perform installation and maintenance of Point-to-Point PTP and Point-to-Multipoint PTMP radio systems using Cabium, Unifi, and Mikrotik equipment.
  2. CCTV Installation: Install and configure CCTV systems Hikvision, Dahua, including IP and analog systems.
  3. Structural Cabling: Execute structured cabling for network infrastructure.
  4. Site Surveys and Requirement Analysis: Conduct thorough site surveys to determine installation needs, creating detailed requirements and cost estimates.
  5. Networking Equipment Configuration: Configure Mikrotik routers and switches, Unifi and Cabium radios, and access points as required for projects.
  6. Network Management: Manage the network infrastructure to ensure optimal performance and reliability.
  7. Customer Support: Provide excellent technical support to clients, resolving issues efficiently and professionally.

Qualifications:

  • ND/HND, BSc in Computer Science, Information Technology, or a related field.
  • Proven experience in radio installation PTP, PTMP, CCTV installation, and structured cabling.
  • Knowledge of Cabium, Unifi, and Mikrotik radio equipment.
  • Experience with Hikvision and Dahua CCTV systems.
  • Strong skills in network configuration and management.
  • Excellent problem-solving abilities, attention to detail, and communication skills.
  • Ability to work in various environments and manage multiple projects effectively.
  • Valid driver's license and willingness to travel to client sites.

What We Offer:

  • A dynamic and supportive work culture.
  • Opportunities for professional development and growth.
  • Competitive salary and benefits package.
  • A chance to be a part of a pioneering team in the innovative field of internet service provision.

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