Experience Delivery Expert

1 day ago


Lekki, Lagos, Nigeria Pinnaclepoint BPO Partners Full time

**Job Overview

Pinnaclepoint BPO Partners invites applications for the position of Experience Delivery Expert.

We are looking for a skilled professional who can provide top-notch support to our clients across various areas including retail, sales, and booking services.

The successful candidate will be responsible for responding to customer inquiries in a timely and professional manner, resolving issues efficiently, and escalating complex matters as necessary.

About You

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Proficient in using technology to enhance customer experience
  • Proactive and results-driven with a focus on customer satisfaction
  • Previous experience in customer-facing roles an advantage but not mandatory

What We Offer

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to work with a variety of clients and projects


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