
Technical Network Specialist
21 hours ago
Fort Knox Outsourcing seeks a highly skilled Technical Network Specialist to join our team. As a key member of our network infrastructure team, you will be responsible for installing, configuring, optimizing, and maintaining network connectivity infrastructure & systems for both our organization and enterprise customers.
About the Role
This is an exciting opportunity to work with cutting-edge technology and collaborate with other teams/stakeholders to develop internal systems and processes that drive efficient fulfillment of set SLAs. You will ensure that company assets are accounted for, maintained, and inventoried accurately. Additionally, you will lead, without micromanaging, a team of Interns – by mentoring and training them.
Key Responsibilities
• Install, configure, optimize, and maintain network connectivity infrastructure & systems
• Safeguard performance, capacity, availability (>99.9%), and quality of the network
• Recommend areas of improvements, product enhancements, including new platforms, features, and services that meet present and future needs of voice communications business
• Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost-effective solutions
• Provide remote and occasional on-site support for all enterprise network deployments
• Provide prompt and timely feedback to customers
• Provide regular updates, including weekly reports on the health and performance of all internal and customer-side infrastructure and services
Required Skills and Qualifications
• BSC Computer Science/Computer Engineering/IT Related Disciplines (2.1/Upper Credit Minimum)
• Understanding of Communications Networks. Cisco network certification is required
• Good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation, and Maintenance)
• High degree of Microsoft Office Suite competence (Bonus: Visio, MS Project)
• Fluent English language skills
• Exemplary Communication Skills (Face to Face and over the telephone); ability to communicate effectively at all levels of an organization
• At least 1 year experience within the telecoms space as a Network/Communications Engineer
• A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
• Practical Experience with Network Connectivity Devices (Routers & Switches)
• Good working knowledge of Microsoft Office Suite (including MS Project &Visio)
Benefits
The successful candidate will enjoy a comprehensive benefits package, including opportunities for professional growth and development.
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