Customer Service Representative

1 day ago


Lekki Phase, Nigeria RICMOF INTEGRATED SERVICES LIMITED Full time

RICMOF INTEGRATED SERVICES LIMITED seeks a Customer Service Representative for our hotel reception. This is a key role that requires excellent communication and problem-solving skills to provide exceptional service to our guests.

Job Description

As the first point of contact for many guests, the Customer Service Representative will be responsible for ensuring a smooth check-in and check-out process, providing information about the hotel and its services, and addressing any queries or concerns guests may have.

Responsibilities include:

  • Checking guests in and out of their rooms
  • Distributing room keys and providing information about the hotel's facilities and services
  • Responding to guest inquiries and resolving any issues that may arise
Requirements

To be successful in this role, you should have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.

You should also be proficient in handling cash and operating a Point of Sale (POS) system.

Benefits

We offer a competitive salary of N250,000 per month, depending on experience, as well as opportunities for career growth and development.

If you are a motivated and customer-focused individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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