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Customer Service Representative
20 hours ago
Job Description
We are seeking a highly skilled and experienced Customer Service Representative to join our team at MINISO LIFESTYLE NIGERIA LIMITED. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, handling customer complaints, and promoting sales growth.
Key Responsibilities:
- Provide exceptional customer service by responding to customer inquiries, resolving issues, and promoting products.
- Handle customer complaints and concerns in a professional and courteous manner.
- Process transactions, handle cash, and operate a point-of-sale system.
- Assist with visual merchandising, including creating appealing store displays and arranging products.
- Maintain accurate records of sales, stock levels, and other relevant data.
Requirements and Qualifications:
- A minimum of O'level or OND certificate.
- At least one year of work experience in a retail store environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills and knowledge of inventory management systems.
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