Technology Support Specialist

2 days ago


Lagos, Lagos, Nigeria Ipnx nigeria Full time
As a seasoned IT professional, you will be responsible for managing and supporting Ipnx Nigeria's technology infrastructure. Your expertise will ensure the smooth operation of all systems and services, enabling our team to focus on delivering exceptional results.

The ideal candidate will have a strong background in IT, with experience in technical support, system maintenance, and IT infrastructure management. You will be responsible for troubleshooting hardware and software issues, monitoring and maintaining IT systems, and ensuring the security of our infrastructure.

We are looking for a highly motivated individual who is passionate about technology and has excellent communication skills. If you are a detail-oriented problem solver with a knack for staying up-to-date with the latest technological advancements, we encourage you to apply for this exciting opportunity.

Key responsibilities include:
• Providing technical support and resolving hardware and software issues
• Maintaining and updating IT systems, including performing backups and security checks
• Managing user accounts, network devices, and ensuring the security of our systems and infrastructure
• Assisting with software deployment, updates, and ensuring application compatibility
• Training staff and developing technical documentation
• Participating in IT projects, liaising with vendors, and managing the property management system (PMS)

Successful candidates will possess a Bachelor's degree in IT, Computer Science, or a related field, as well as 2+ years of experience in IT support. Proficiency in Windows, MacOS, Linux, networking protocols, and hardware troubleshooting is essential. Experience with cloud platforms is a plus.

At Ipnx Nigeria, we offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you are a dedicated and innovative IT professional looking for a new challenge, we invite you to join our team and contribute to our success.

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