Technical Engagement Specialist

1 day ago


Ikoyi, Lagos, Nigeria Estuary Business Solution Ltd Full time

About Us


We strive to provide exceptional service to our clients and deliver high-quality solutions.



Job Description

The successful candidate will be responsible for:




  • Understanding and promoting company products and services.
  • Delivering a support framework and procedure to drive all EBS Projects.
  • Conducting on-spot visits and canvassing of clients and potential clients to evaluate needs or promote products and services.
  • Maintaining accurate client records and providing regular reports to respective leads.
  • Providing excellent customer service and resolving customer queries in a timely manner.
  • Protecting the organization's value by maintaining confidentiality.
  • Meeting and exceeding expected business needs and goals with a professional and knowledgeable approach.
  • Maintaining organizational culture, values, and reputation in its markets and with all clients, staff, and regulatory/official bodies.


Requirements


  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Customer-centric approach in contact with customers/clients and others.
  • Ability to supervise the activities and performance of others.


What We Offer

This role offers a challenging and rewarding experience, opportunities for growth and development, and a collaborative work environment.



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