Customer Service Representative

5 days ago


IkateLekki, Nigeria Beginners Base Full time

Our Team:

We are a dynamic and growing company that values creativity, innovation, and teamwork. Our mission is to provide exceptional customer service and support to our clients, while fostering a positive and inclusive work environment.

Job Overview:

This Customer Service Representative position plays a critical role in ensuring that our clients receive exceptional service and support. The successful candidate will be responsible for attending to walk-in customers, answering direct messages and phone conversations, and maintaining a positive and professional image of the company.

Responsibilities:

  • Provide exceptional customer service and support to clients
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and reports as required
  • Develop and implement effective strategies to enhance customer satisfaction

Requirements:

  • High school diploma or equivalent required; degree in business administration or related field preferred
  • Minimum 1 year experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment


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