Reception Management Associate

21 hours ago


Ikeja, Lagos, Nigeria Embassy Dry-Cleaning & Laundry Services Ltd Full time
The Ideal Candidate:
Are you a customer service enthusiast looking for a new challenge? Do you possess excellent communication and interpersonal skills? Are you able to multitask and work efficiently under pressure? If so, we encourage you to apply for the RECEPTION MANAGEMENT ASSOCIATE role at Embassy Dry-Cleaning & Laundry Services Ltd. In this position, you will have the opportunity to work in a dynamic environment and develop your skills in customer service and team collaboration. Your professionalism, attention to detail, and ability to maintain accurate records will set you apart from other candidates. Join our team and take your career to the next level

About the Role:
As a Reception Management Associate, you will be responsible for managing the reception area, providing exceptional customer service, and maintaining accurate records. You will handle customer inquiries and requests efficiently, collaborate with the operations team, and promote company services as needed. Your expertise in customer service and ability to work under pressure will make you an invaluable asset to our team.

Your Responsibilities:
* Manage the reception area and provide exceptional customer service
* Handle customer inquiries and requests efficiently
* Maintain accurate records of orders, pickups, and deliveries
* Collaborate with the operations team to ensure seamless service delivery
* Promote company services and upsell relevant offerings as needed
* Maintain a clean and organized reception space to enhance the customer experience

Requirements:
* A minimum qualification of OND/HND or equivalent is required
* Previous experience in customer service or a similar role would be highly advantageous (experience in the laundry industry is an asset)
* Excellent interpersonal and communication skills are essential for success in this role
* You must be able to multitask and work efficiently under pressure
* Familiarity with basic computer applications (e.g., Microsoft Office) is necessary
* Residency in the Festac, Okota, Magodo, Victoria Island, Ikoyi, Surulere areas is preferred for easy commute

Salary:
This position comes with a competitive salary.
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