Digital Banking Solutions Specialist

3 weeks ago


Abuja, FCT, Nigeria Trident Microfinance Bank Full time
Job Description

Focused on delivering exceptional customer experiences and driving digital banking adoption.

Key Responsibilities:

  • Review and implement onboarding documents on required platforms.
  • Resolve POS/USSD/online banking profile management issues promptly.
  • Manage token dispatch and escalate complex issues requiring higher-level support.
  • Support merchant and corporate profiles on digital channels, ensuring seamless transactions.
  • Maintain digital channel monitoring for optimal performance.

Benefits and Opportunities:

  • Contribute to the growth of Trident Microfinance Bank's digital offerings.
  • Work with a dynamic team focused on innovation and customer satisfaction.
  • Develop skills in digital banking solutions and stay updated on industry trends.

Compensation and Salary:

We offer an attractive salary range of $40,000 - $60,000 per annum, commensurate with experience. This figure may vary based on location and qualifications.



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