African Interior Design Sales Ambassador
1 month ago
Jenniez School of African Interior Design and Jenniez Designs are seeking a dynamic and motivated Sales Executive to drive enrollment and project sales. The Sales Executive will be responsible for generating leads, converting prospective students and design clients, and building long-term relationships to support the growth of both the school and the design firm.
This role requires a confident communicator who is passionate about sales, understands the interior design industry, and is able to convey the value of our educational programs and design services.
Key Responsibilities- Lead Generation and Prospecting
- Identify and generate new leads through various channels such as digital marketing, referrals, industry events, networking, and outreach.
- Develop and implement strategies to target prospective students and clients for Jenniez School of African Interior Design and Jenniez Designs.
- Qualify leads based on their needs and match them with the appropriate courses or design services.
- Maintain and update a database of leads and prospects in the CRM system.
- Contact leads via phone, email, and in-person meetings to provide information about the school's programs, course offerings, and design services.
- Effectively communicate the value propositions of both the school and the design company, addressing client and student concerns, and handling objections.
- Guide prospective students through the application process, helping them understand course requirements, payment plans, and enrollment deadlines.
- Manage the sales pipeline from initial contact to closing, ensuring that sales targets for both school enrollments and design projects are met.
- Build and maintain strong relationships with prospective students, current students, alumni, and design clients to foster repeat business and referrals.
- Provide excellent customer service to ensure satisfaction, follow up on client and student experiences, and encourage positive word-of-mouth.
- Collaborate with the Client Relations team to resolve any client or student issues that arise during the sales process.
- Track and report on sales activities, performance metrics, and results, providing insights to the Marketing and Sales Manager.
- Analyze sales data to identify trends, market demands, and opportunities for improvement.
- Contribute to sales forecasts and assist in setting sales targets.
- Conduct market research to stay informed about industry trends, competitors, and potential opportunities.
- Analyze competitor offerings and pricing to develop competitive sales strategies.
- Provide feedback to the marketing team regarding market demands, customer preferences, and competitor activities to refine sales strategies.
- Participate in industry events, trade shows, exhibitions, and school open houses to represent Jenniez School of African Interior Design and Jenniez Designs.
- Assist in organizing and promoting events, including the Blueprint Conference, Design Banter forums, and Design and Wellness Retreats.
- Network with industry professionals and potential clients at events to generate leads and raise awareness about the brand.
- Lead Conversion Rate: Number of qualified leads converted into students and design clients.
- Sales Revenue: Amount of revenue generated from course enrollments and design projects.
- Client and Student Retention: Rate of returning clients and students, based on relationship management and follow-up.
- Customer Satisfaction: Measure satisfaction levels through feedback and surveys from both students and design clients.
- Sales Pipeline Management: Ability to manage the sales pipeline effectively, ensuring timely follow-up and closure of sales.
- Education: Bachelor's degree in Business, Marketing, Sales, or a related field (preferred).
- Experience: Minimum of 3 years of experience in sales, preferably in education, design, or a service-based industry.
- Sales Skills: Proven track record of meeting and exceeding sales targets, with strong closing skills.
- Communication: Excellent verbal and written communication skills with the ability to engage clients and students professionally and persuasively.
- Customer Service: Strong interpersonal skills with the ability to build rapport and long-term relationships with clients and students.
- Technical Proficiency: Experience using CRM systems, Microsoft Office Suite, and basic digital marketing tools.
- Negotiation Skills: Ability to negotiate contracts, terms, and project timelines to meet the needs of both the client and the company.
- Time Management: Strong organizational skills with the ability to manage multiple prospects and projects simultaneously.
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