Front Desk Receptionist Officer

4 weeks ago


Lekki, Lagos, Nigeria EMS Hospital Full time

EMS Hospital is seeking a skilled Front Desk Receptionist Officer to join our team. As a key member of our front desk team, you will be responsible for managing online, phone, and in-person room reservations. You will welcome guests, check them in, distribute room keys, and explain the hotel's amenities. You will also take payment from customers, respond to guests' issues and complaints in a friendly and timely manner, and explain local amenities and attractions to guests. Additionally, you will work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs. You will assist customers with the planning of special events such as weddings and business conferences, and arrange specialized services for VIP customers. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Receptionist Officer to join our team at EMS Hospital.Key ResponsibilitiesManage online, phone, and in-person room reservations in a timely and efficient manner.Welcome guests, check them in, and distribute room keys while providing excellent customer service.Take payment from...


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