Customs Data Solutions Professional

3 days ago


Lagos, Lagos, Nigeria PST Full time
Job Description

PST is seeking a highly skilled Customs Data Solutions Professional to join our team. In this role, you will be responsible for developing and maintaining strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.

Main Responsibilities:
  • Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software solutions can address their needs.
  • Lead the onboarding and implementation process for new clients, ensuring a seamless transition and successful adoption of our products and services.
  • Provide proactive support and guidance to clients throughout their lifecycle, including conducting regular check-ins, processing customers' tickets, and facilitating product demonstrations.

About You: To be successful in this role, you should have a Bachelor's or Master's Degree in Business Administration, International Trade, Supply Chain Management, or a related field from an accredited institution. A minimum of 3 years of experience in a customer-facing role, preferably as a Customer Success Manager, Account Manager, or similar position within the Customs Data, Software, or Technology Industry is required.



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