Customer Service Professional

2 days ago


Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time
Job Description:

The Sales & Customer Service Officer will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth within assigned accounts or business units. This role involves coordinating with internal teams to meet client needs, delivering excellent customer service, and identifying opportunities to expand client accounts.

Main Responsibilities:
• Act as the primary point of contact for clients, responding to queries and providing advice.
• Build and maintain strong client relationships, identifying opportunities for new contracts and business expansion.
• Resolve customer complaints by collaborating with the Head of Customer Business, Risk, and Operations departments to develop lasting solutions.
• Source new clients and promote the organization's products and services through presentations and meetings.
• Meet and exceed sales goals and objectives while maintaining accurate sales records.
• Prepare and submit weekly and monthly sales reports and itineraries.

Required Qualifications and Experience:
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience (2-4 years) in account management, sales, or a related customer-focused role.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple client accounts and prioritize tasks effectively.
Strong problem-solving skills and attention to detail.
A customer-first attitude with the ability to build rapport and trust with clients.

This role is ideal for individuals who are passionate about building strong relationships, driven to achieve sales targets, and possess excellent communication skills.

  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    **Job Opportunity:** We are seeking a reliable and efficient Cashier to manage customer transactions accurately and professionally for Main Service Logistics at our Abuja Branch or Island Branch.The ideal candidate will handle payments, resolve customer inquiries, and ensure a seamless customer experience. Key responsibilities include processing transactions...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    Main Service Logistics seeks a professional Cashier to join our team at Abuja and Island Branch locations. As a Cashier, you will play a vital role in ensuring a seamless customer experience by managing transactions accurately and professionally.About the Role:This is an exciting opportunity for individuals who are highly organized, detail-oriented, and have...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    **Job Summary:**We are seeking a highly skilled and organized Front Desk & Admin Officer to join our team at BLAKSKILL LIMITED. As the first point of contact for visitors, clients, and customers, you will be responsible for providing exceptional customer service and administrative support.Main Responsibilities:Greet and welcome guests, clients, and customers...


  • Lagos, Lagos, Nigeria Fortebet NG Full time

    Company Overview\Fortebet NG is a leading online gaming platform that offers a wide range of exciting games and opportunities for our customers. We are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative.


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    At Main Service Logistics, we are committed to delivering exceptional customer service. To achieve this goal, we are seeking a highly motivated and detail-oriented Cashier to join our team at either our Abuja Branch or Island Branch.As a Cashier, you will play a vital role in ensuring that our customers receive prompt and courteous service. Your...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    Main Service Logistics is a leading provider of logistics services, and we are seeking a skilled Cashier to join our team at Abuja and Island Branch locations. As a Cashier, you will be responsible for managing customer transactions, providing exceptional customer service, and maintaining accurate financial records.About the Job:This is a fantastic...


  • Lagos, Lagos, Nigeria Tuteria Limited Full time

    About the Role">Tuteria Limited is a dynamic organization that offers innovative online training programs. We are currently seeking a customer service and sales associate to join our team. The successful candidate will be responsible for providing exceptional customer service, driving sales growth, and collaborating with our marketing team to create engaging...


  • Lagos, Lagos, Nigeria EKO MAINTENANCE Full time

    Job Title: Protective Services ProfessionalEKO MAINTENANCE is committed to providing exceptional protective services to our community. We are seeking a highly skilled Protective Services Professional to join our team.Responsibilities:Execute rescues and protect personnel during emergencies by extinguishing fires and mitigating chemical spills.Develop and...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Key Responsibilities- Act as the primary point of contact for clients, responding to queries and providing advice.- Build and maintain strong client relationships, identifying opportunities for new contracts and business expansion.- Resolve customer complaints by collaborating with the Head of Customer Business, Risk, and Operations departments to develop...


  • Lagos Island Local Government Area, Lagos, Nigeria Hospitality Recruitment placement Service (HRPS) Full time

    **About Our Team:**Hospitality Recruitment Placement Service (HRPS) is dedicated to providing exceptional hospitality services. We are now seeking a skilled barista to join our team and deliver outstanding service to our clients.Job Responsibilities:Greet customers warmly and create a welcoming atmosphere.Prepare and serve high-quality beverages, including...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    BLAKSKILL LIMITED is seeking a highly skilled Business Development Manager (SME Loans) to join its team. The successful candidate will be responsible for soliciting businesses, analyzing client needs, and presenting customized loan solutions. They will work closely with internal teams to deliver excellent service, monitor portfolio performance, and...


  • Lagos, Lagos, Nigeria Work in Nigeria Full time

    About the Role: As a Customer Experience Associate, you will be responsible for delivering exceptional customer service and support in our confectionery services industry.Key Responsibilities:Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous mannerAssist customers with placing orders, tracking deliveries,...


  • Lagos, Lagos, Nigeria Work in Nigeria Full time

    About Us: We are a leading provider of confectionery services in Nigeria, dedicated to delivering high-quality products and exceptional customer experiences.Job Summary: We are seeking a highly skilled and experienced Service Delivery Specialist to join our team and provide top-notch customer support in our confectionery services...


  • Lagos, Lagos, Nigeria Work in Nigeria Full time

    Overview: As a Confectionery Services Liaison, you will play a vital role in delivering seamless customer experiences and driving business growth in our confectionery services industry.Main Responsibilities:Rapidly respond to customer queries via phone, email, or chat while maintaining a professional demeanorOffer expert guidance on ordering, delivery, and...


  • Lagos, Lagos, Nigeria Neo Link Technology Full time

    About the RoleWe are seeking a skilled Customer Engagement Specialist to join our sales team at Neo Link Technology. As a key contributor to our business growth, you will be responsible for engaging with customers through telemarketing and social media channels, identifying new business opportunities, and delivering exceptional customer experiences.In this...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    Main Service Logistics is seeking a reliable and efficient Cashier to manage customer transactions accurately and professionally at our Abuja Branch and Island Branch locations.Job Description:We are looking for an organized and customer-focused individual with excellent communication skills to handle payments, resolve customer inquiries, and ensure a...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Job Overview">This role is designed for a results-driven professional with a proven track record in deposit mobilization and investment portfolio management.">About Us">We are a leading financial institution dedicated to providing innovative solutions to our clients. Our mission is to deliver exceptional services and exceed our customers' expectations.">Key...


  • Lagos, Lagos, Nigeria Travel Kulture Full time

    Location: Olowora, BergerWork days: Monday - Saturday Monday - Friday(8am-6pm) Saturday(9am-5pm)Female preferably.Job Summary.We are seeking a highly motivated Customer and Sales Representative to join our team. As a key member of our customer-facing team, you will be responsible for building strong relationships with...


  • Lagos, Lagos, Nigeria PST Full time

    As a Regulation Manager for the Customs Tariffs department you will:Monitor, research and understand on a daily basis international Customs Tariffs and duty rates that impact PST.AG clients' ability to do business internationallyMaintain and utilize current regulatory expertise to ensure that the PST.AG database of Customs Tariffs is up to date and compliant...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Job Description:We are looking for a skilled Marketing Officer to join our team at BLAKSKILL LIMITED. The successful candidate will be responsible for promoting our financial products and services, engaging prospective clients, and ensuring customer satisfaction.About the Role:This is an exciting opportunity to work in a dynamic environment where you will be...