Executive Director of Operations

1 day ago


Abuja, FCT, Nigeria TES DIGITAL SERVICE LIMITED Full time
Job Overview

The General Manager is a critical role within Blessed IKD Enterprise, overseeing the operational activities across multiple branches. This position ensures that operations run efficiently, safety standards are met, and company policies are executed uniformly.

Key Responsibilities
  • Operational Supervision: Monitor daily activities across departments, ensuring compliance with company policies. Coordinate with Branch Managers and other middle management to solve operational issues.
  • Financial Oversight: Collaborate with the Financial Secretary in budgeting, forecasting, and financial planning. Review all financial transactions and record keeping for accuracy.
  • Staff Leadership: Lead departmental meetings and ensure that goals are clearly communicated. Mentor team leaders and support their professional development.
  • Customer and Supplier Relations: Oversee supplier orders, payment processing, and ensure that product quality meets company standards. Engage with key customers and resolve escalated issues.
Qualifications and Experience

To be successful in this role, you will require a Bachelor's/Masters degree in Business Management, Operations, Finance, or a related field. A minimum of 8–10 years of management experience, preferably within a multi-branch retail or distribution environment, is also essential.

You should have demonstrated ability to manage diverse teams and coordinate complex operations. Strong analytical, problem-solving, and communication skills are also required. Additionally, you should have proven ability to develop and implement efficient operational processes, strong leadership skills with an emphasis on teamwork and collaboration, knowledge of regulatory requirements and industry best practices, and familiarity with operational challenges in the frozen food industry and Nigerian market dynamics.


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