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Front Office Coordinator

1 week ago

Abuja, FCT, Nigeria Mozuk Health Group Full time
About Us
Mozuk Health Group is a renowned healthcare provider committed to delivering top-notch medical services to our community. We strive to create a warm and inviting atmosphere, making every patient feel valued and respected. Our team is dedicated to providing personalized care, ensuring that every individual receives the best possible treatment.

Job Summary
We are seeking an experienced and friendly Front Desk Officer to join our team. As a vital member of our front office, you will play a crucial role in creating a positive experience for our patients and visitors. Your excellent communication skills and attention to detail will enable you to effectively manage multiple tasks, prioritize responsibilities, and maintain accurate records.

Responsibilities:
  • Welcome patients and visitors, ensuring they receive prompt and courteous assistance.
  • Respond to phone calls and direct inquiries in a professional manner.
  • Coordinate patient appointments and maintain up-to-date records.
  • Support patient check-in/check-out procedures and verify necessary documentation.
  • Provide accurate information regarding hospital services, policies, and procedures.
  • Manage correspondence and maintain a clean, organized workspace.
  • Collaborate with colleagues to ensure seamless operations and high-quality patient care.