IT Infrastructure Management Specialist

10 hours ago


Lagos, Lagos, Nigeria HRD solutions Full time

**Job Overview**

HRD Solutions is seeking an experienced IT Infrastructure Management Officer to join our team. The successful candidate will be responsible for supporting the bank's IT infrastructure, ensuring the stability, security, and efficiency of network systems, servers, and related technologies.

Duties & Responsibilities:

  • Assist in managing and maintaining the bank's IT infrastructure, including servers, networks, and cloud services.
  • Monitor system performance, troubleshoot issues, and ensure optimal uptime.
  • Support the implementation of security measures to protect IT systems from cyber threats.
  • Assist in data backup, disaster recovery, and business continuity planning.
  • Manage IT hardware, software, and licensing to ensure compliance and efficiency.
  • Work with vendors to procure, install, and maintain IT infrastructure components.
  • Ensure compliance with regulatory standards and internal IT policies.
  • Provide technical support and training to users on IT infrastructure-related matters.

Key Performance Indicators:

  • System uptime and network reliability.
  • Response time for troubleshooting and resolving IT issues.
  • Compliance with security and regulatory standards.
  • Efficiency of backup and disaster recovery processes.
  • User satisfaction with IT support and infrastructure services.

Education and Experience:

The ideal candidate should possess a Bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, relevant professional certifications such as CCNA, Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, ITIL, CompTIA Network+ are highly desirable. A minimum of 3 years of experience in IT infrastructure, network administration, or system support is required.

Skills and Qualifications:

  • Strong problem-solving and troubleshooting skills.
  • Ability to work effectively in a team and support IT operations.
  • Good documentation and communication skills.

Benefits:

HRD Solutions offers a competitive salary package, HMO, life insurance, paid leave and allowance, 13th month and all other statutory benefits. Opportunities for professional development and growth are also available in a supportive and collaborative work environment.



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