
Sanitary Products Specialist
2 days ago
BLAKSKILL LIMITED
We are a leading provider of sanitary products and bathroom solutions in Abuja. Our company is committed to delivering exceptional customer service and ensuring seamless customer experience and business growth. We are looking for a skilled Sales Officer to join our team and contribute to our success.
Main Responsibilities
Build relationships with customers to identify new business opportunities.
Work closely with internal teams to ensure seamless customer experience and business growth.
Prepare proposals and quotations for total bathroom solutions, collaborating with the technical team on installation proposals.
Manage customer/client accounts, ensuring knowledge of key account status and following up on outstanding invoices.
Provide exceptional customer service to increase satisfaction and retention.
Address and escalate customer complaints as necessary.
Establish, develop, and maintain relationships with current and prospective customers to generate new business opportunities.
Oversee selling activities with key customers, ensuring alignment with business objectives.
Negotiate trading terms with customers to meet volume and pricing goals.
Address major customer complaints and complex claims to ensure resolution.
Ensure timely delivery of reports on customer needs, problems, competitive activities, and market opportunities.
Requirements
A minimum of 3-5 years of relevant experience in sales, preferably in a high-end sales environment.
Bachelor's Degree (B.Sc) in any discipline.
Proven track record of meeting and exceeding sales targets.
Strong client management and negotiation skills.
Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
Experience with ERPs and CRM systems is an added advantage.
Excellent interpersonal and communication skills.
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