Customer Experience Associate

1 day ago


Lekki, Lagos, Nigeria Patfam Full time

Company Overview

PATFAM, a reputable hospitality establishment in Lagos, is seeking a highly skilled Guest Service Agent to join our team. With a strong commitment to delivering exceptional customer experiences, we strive to provide unforgettable moments for our guests.

Salary and Benefits

  • A competitive salary of 70,720
  • A service charge of 4% (4 points) from inception

Job Description

As a Guest Service Agent at PATFAM, you will be responsible for providing top-notch service to our guests, ensuring their stay with us is nothing short of extraordinary. You will be the face of our hotel, making sure every guest feels welcome and valued.

Required Skills and Qualifications

  • BSc / HND in Hospitality Management, English Language, or Mass Communication
  • At least 3 years of hands-on experience in a 3-star hotel as a Guest Service Agent
  • Fluent in English Language (written and oral)
  • Energetic and resilient
  • Trustworthy
  • Honest
  • Hardworking
  • Smart
  • Neat (no body odor)
  • Obedient
  • Team player
  • Trainable
  • Hospitality Ethics Compliant

Important Notice

  • All applicants must present their credentials at the interview.
  • Applicants who do not meet the stated requirements should not apply.


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