Customer Service and Sales Manager
2 days ago
About the Role:
The Sales & Customer Service Officer is a critical position at BLAKSKILL LIMITED, responsible for fostering strong relationships with clients and driving business growth. As a key member of our team, you will be expected to deliver exceptional customer service, identify new business opportunities, and collaborate with internal teams to achieve sales goals.
Your Key Objectives:
- To build and maintain strong client relationships, ensuring high levels of customer satisfaction and loyalty.
- To identify and pursue new business opportunities, developing and executing strategies to drive growth.
- To provide exceptional customer service, responding promptly to client queries and resolving any issues that may arise.
- To work closely with internal teams to ensure seamless delivery of products and services, meeting or exceeding sales targets.
What We're Looking For:
- A Bachelor's degree in Business Administration, Marketing, or a related field.
- At least 2-4 years of experience in account management, sales, or a related customer-focused role.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple client accounts and prioritize tasks effectively.
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