Customer Service and Sales Manager

2 days ago


Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

About the Role:

The Sales & Customer Service Officer is a critical position at BLAKSKILL LIMITED, responsible for fostering strong relationships with clients and driving business growth. As a key member of our team, you will be expected to deliver exceptional customer service, identify new business opportunities, and collaborate with internal teams to achieve sales goals.

Your Key Objectives:

  • To build and maintain strong client relationships, ensuring high levels of customer satisfaction and loyalty.
  • To identify and pursue new business opportunities, developing and executing strategies to drive growth.
  • To provide exceptional customer service, responding promptly to client queries and resolving any issues that may arise.
  • To work closely with internal teams to ensure seamless delivery of products and services, meeting or exceeding sales targets.

What We're Looking For:

  • A Bachelor's degree in Business Administration, Marketing, or a related field.
  • At least 2-4 years of experience in account management, sales, or a related customer-focused role.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage multiple client accounts and prioritize tasks effectively.


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