Head of Operational Excellence

2 days ago


Lagos, Lagos, Nigeria HRD solutions Full time

The Director of Business Process Re-engineering at HRD Solutions is responsible for leading the design, optimization, and implementation of the bank's business processes to achieve operational excellence and drive business growth. This role involves collaborating with cross-functional teams to identify areas for improvement, develop and implement solutions, and monitor process performance.

Key Responsibilities
  • Lead the development and implementation of business process re-engineering initiatives across the bank.
  • Collaborate with stakeholders to identify areas for process improvement and develop solutions.
  • Design and implement new processes and procedures to increase efficiency and reduce costs.
  • Monitor and evaluate process performance, identifying opportunities for further improvement.
  • Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field (Master's preferred).
  • 7+ years of experience in MIS, data management, business intelligence, or IT roles within the financial sector.
  • Strong understanding of business process modelling, reengineering, and automation.
  • Proficiency in process mapping tools such as BPMN, Visio, or other workflow management platforms.
  • Ability to analyse complex processes and recommend strategic improvements.
What We Offer

As a member of our team, you can expect:

  • Negotiable salary.
  • HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits.
  • Opportunities for professional development and growth.
  • Supportive and collaborative work environment.

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