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Divisional Head of Sales
4 weeks ago
Industry: Lifestyle Solutions
Location: Lagos, Nigeria
Job Type: Full-Time (On-site)
Budget: NGN 1,000,000 - NGN 1,200,000 Monthly
Job Description (Summary)
As the Divisional Head of Sales, you will be responsible for developing and managing key aspects of the company's sales operations, ensuring seamless execution and sustainable growth. You will work closely with internal and external stakeholders to optimize sales performance, build strategic partnerships, and enhance customer satisfaction.
Sales Strategy and Business Development:
Develop and implement effective sales strategies to drive revenue growth.
Identify new business opportunities and cultivate relationships with key stakeholders, including specifiers, architects, mechanical engineers, contractors, and suppliers.
Network and partner with building construction companies and other potential clients to create sales opportunities.
Negotiate contracts and manage supplier/customer relationships to optimize performance.
Ensure seamless coordination with the Inventory Team to maintain real-time stock accuracy.
Innovate and execute sales techniques to attract new customers.
Participate in the planning and execution of annual exhibitions and conferences to enhance brand awareness and sales.
Team Leadership and Management:
Lead, coach, and develop the sales team to achieve individual and collective sales targets.
Support team members in pitching for and closing deals.
Oversee the compilation of weekly team reports and present Monthly Performance Reports (MPR) when necessary.
Foster a high-performance culture within the team, ensuring accountability and motivation.
Stakeholder and Client Relationship Management:
Identify and approach potential clients, converting inquiries into sales.
Manage customer relationships and resolve complaints to ensure client satisfaction.
Develop and execute marketing initiatives to increase brand visibility among target customer groups.
Prepare proposals and quotations, collaborating with technical teams for installation and service solutions.
Conduct customer needs analysis and recommend tailored product solutions.
Maintain and update the customer database, ensuring effective relationship management.
Key Performance Indicators (KPI):
Achieve agreed yearly target
Achieve a turnover target N1,920,000,000 (60% of annual Target)
Developing and managing Government Business and HNI relationship
Promoting the business culture and value proposition among staff and clients
Team Leadership Skills
Challenges & Opportunities:
Financial losses due to pilferages and stock damage.
Development of new business relationships that drive significant sales growth.
High volume of customer complaints regarding order fulfillment.
Strong customer commendations for excellent service delivery.
Unresolved official queries related to sales operations.
Official recognition for outstanding sales achievements.
Required Competencies
Sales Strategy Development & Execution
Strong Leadership & Team Collaboration
Business Acumen & Market Intelligence
Quotation Preparation & Pricing Strategy
Excellent Communication & Presentation Skills
Innovation & Process Improvement
Product & Market Knowledge
Customer Relationship Management
Stakeholder Engagement & Relationship Management
Contract Negotiation & Deal Closing
Problem-Solving & Decision-Making
Long-Term Business Growth Planning
Strategic Prospecting & Lead Conversion
Time & Resource Management
Financial Analysis & Forecasting
Business Performance Management
Adaptability & Change Management
Revenue Optimization & Sales Expansion
Required Qualifications & Experience
Minimum of 15-20 years of relevant experience in Sales and Business Development.
Master of Business Administration (MBA) or equivalent postgraduate qualification.
Proven track record in developing and implementing successful sales strategies.
Strong experience in Government and HNI relationship management.
Excellent negotiation, communication, and leadership skills.
Proficiency in Microsoft Office tools (PowerPoint, Excel, Word).
Strong financial and commercial acumen.