Customer Service Team Lead

23 hours ago


Lagos, Lagos, Nigeria Work in Nigeria Full time
Job Description

As a Customer Service Team Lead, you will be responsible for overseeing the daily activities of customer service operations, ensuring that all staff members are equipped to provide exceptional service to our clients. This role requires a strong leader who can motivate and train team members to meet the high standards of our company.

The successful candidate will have at least 4 years of work experience in a similar position, with a solid understanding of customer service principles and standard office practices. Proficiency in computer skills and standard office equipment is also essential. Strong communication and organizational skills, as well as excellent phone etiquette, are required to succeed in this role.

We are looking for someone with a BSc in Business Administration or a relevant course who is passionate about delivering outstanding customer experiences. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.


  • Sales Team Lead

    7 days ago


    Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    About UsBLAKSKILL LIMITED is a leading provider of interior solutions and sanitary wares in Lagos, Nigeria. We are seeking an experienced sales professional to join our team as a Sales Consultant (Team Lead). This is a challenging role that requires a strong sales strategy, excellent leadership skills, and a passion for delivering exceptional customer...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    **Job Opportunity:** We are seeking a reliable and efficient Cashier to manage customer transactions accurately and professionally for Main Service Logistics at our Abuja Branch or Island Branch.The ideal candidate will handle payments, resolve customer inquiries, and ensure a seamless customer experience. Key responsibilities include processing transactions...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    Main Service Logistics seeks a professional Cashier to join our team at Abuja and Island Branch locations. As a Cashier, you will play a vital role in ensuring a seamless customer experience by managing transactions accurately and professionally.About the Role:This is an exciting opportunity for individuals who are highly organized, detail-oriented, and have...


  • Lagos, Lagos, Nigeria Fortebet NG Full time

    Company Overview\Fortebet NG is a leading online gaming platform that offers a wide range of exciting games and opportunities for our customers. We are seeking a highly motivated and experienced individual to join our team as a Customer Service Representative.

  • Sales Team Lead

    3 days ago


    Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Job OverviewThe ideal candidate for this role is a seasoned sales professional with a proven track record of meeting and exceeding targets. As the Sales Team Lead, you will be responsible for leading the sales efforts, identifying business opportunities, and ensuring excellent customer relationship management.Key Responsibilities:Network and partner with...


  • Lagos, Lagos, Nigeria Main Service Logistics Full time

    Main Service Logistics is a leading provider of logistics services, and we are seeking a skilled Cashier to join our team at Abuja and Island Branch locations. As a Cashier, you will be responsible for managing customer transactions, providing exceptional customer service, and maintaining accurate financial records.About the Job:This is a fantastic...


  • Lagos, Lagos, Nigeria Work in Nigeria Full time

    Role: Customer Service Supervisor Industry: Confectionery Services Salary:200,000-300,000k Monthly Location:Ikoyi Responsibility •Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.•Strategizing and monitoring the daily activities of customer service operations.•Assisting customer...


  • Lagos, Lagos, Nigeria Vale Finance Full time

    Job SummaryWe are seeking a highly experienced Business Development Team Lead to join our team at Vale Finance. As a key member of our sales team, you will be responsible for driving business growth through effective customer engagement and relationship-building.Key Responsibilities:Develop and execute sales strategies to drive demand for Vale Finance's...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Job Description:The Sales & Customer Service Officer will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth within assigned accounts or business units. This role involves coordinating with internal teams to meet client needs, delivering excellent customer service, and identifying opportunities to...


  • Lagos Island Local Government Area, Lagos, Nigeria Work in Nigeria Full time

    Job Summary:We are seeking a highly skilled Front Desk Officer to join our team at The Beauty Studio. As a Front Desk Officer, you will be responsible for providing exceptional customer service, managing client relationships, and driving sales growth.About the Role:This is an exciting opportunity for an experienced customer service professional to join our...


  • Lagos, Lagos, Nigeria Tuteria Limited Full time

    About the Role">Tuteria Limited is a dynamic organization that offers innovative online training programs. We are currently seeking a customer service and sales associate to join our team. The successful candidate will be responsible for providing exceptional customer service, driving sales growth, and collaborating with our marketing team to create engaging...


  • Lagos Island Local Government Area, Lagos, Nigeria Tuteria Limited Full time

    Job DescriptionThe Front Desk Officer will be responsible for providing exceptional customer service, managing front desk operations, and responding to customers' enquiries at Tuteria Limited.Main ResponsibilitiesDeliver exceptional customer service to students, parents, staff, and visitors.Manage front desk operations, ensuring a welcoming and organized...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    **Job Summary:**We are seeking a highly skilled and organized Front Desk & Admin Officer to join our team at BLAKSKILL LIMITED. As the first point of contact for visitors, clients, and customers, you will be responsible for providing exceptional customer service and administrative support.Main Responsibilities:Greet and welcome guests, clients, and customers...

  • Audit Services Lead

    4 days ago


    Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    At BLAKSKILL LIMITED, we are seeking a seasoned Audit Assistant Manager to join our team. This role will play a critical part in delivering high-quality assurance services to our clients.Job DescriptionThe ideal candidate will have 5-7 years of managerial experience in an audit firm, with a degree in accounting or a related field. ICAN or ACCA certification...

  • Treasury Team Lead

    3 weeks ago


    Lagos, Lagos, Nigeria MIRATON MATADOR GROUP Full time

    The Treasury Team Lead is responsible for overseeing the financial management and liquidity planning of Miraton Matador Group and its subsidiary businesses. This role ensures optimal cash flow management, risk mitigation, compliance with financial regulations, and strategic investment of the company's funds to support business growth.Key Responsibilities1....


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Role Summary: We're seeking an experienced Business Development Manager to lead our Fixed Deposit Mobilization efforts. As a key member of our sales team, you'll source funds, manage investment portfolios, and ensure exceptional client relationships.Key Responsibilities:Sourcing and Relationship Building:Engage potential clients, leverage your expertise in...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    **About the Role**We are looking for an exceptional Audit Assistant Manager to join our audit team at Blakskill Limited. In this role, you will have the opportunity to work with a diverse range of clients and contribute to the delivery of high-quality assurance services.Key Responsibilities:Deliver assurance services to a portfolio of clients, utilizing your...


  • Lagos, Lagos, Nigeria BLAKSKILL LIMITED Full time

    Key Responsibilities- Act as the primary point of contact for clients, responding to queries and providing advice.- Build and maintain strong client relationships, identifying opportunities for new contracts and business expansion.- Resolve customer complaints by collaborating with the Head of Customer Business, Risk, and Operations departments to develop...


  • Lagos, Lagos, Nigeria SwiftConsulting Full time

    Role Overview:The Production Engineering Team Lead at Swift Consulting is responsible for overseeing the development and implementation of production engineering strategies. This includes working closely with project teams to identify opportunities for process improvements and developing plans to increase efficiency and reduce costs. You will also...


  • Lagos, Lagos, Nigeria Work in Nigeria Full time

    About Our CompanyWe are a leading confectionery services company based in Nigeria, dedicated to providing exceptional customer experiences. As a Customer Service Supervisor, you will play a vital role in helping us achieve our goal of becoming the most trusted and respected brand in the industry.Our company values teamwork, innovation, and customer...