Customer Service Representative and Data Entry Specialist
1 day ago
We are seeking a talented and detail-oriented Customer Service Representative and Data Entry Specialist to join our team at Lifespring Technology.
About the RoleThis is an excellent opportunity for a motivated individual to provide exceptional customer service, resolve issues efficiently, and maintain accurate records.
Key Responsibilities:- Respond to customer inquiries and resolve issues via various communication channels, ensuring timely and effective resolution.
- Provide top-notch customer service, focusing on customer satisfaction and loyalty through proactive engagement and issue resolution.
- Perform data entry tasks accurately and efficiently, maintaining high levels of quality and attention to detail.
- Maintain up-to-date and accurate records, databases, and other documentation as required.
- Collaborate with internal teams to resolve complex customer complaints and concerns, promoting a positive customer experience.
- Achieve and exceed customer service targets and metrics, driving business growth and success.
- Participate in training and development programs to enhance skills and knowledge, staying abreast of industry trends and best practices.
- Bachelor's degree in any field; NYSC Corpers are encouraged to apply.
- Excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.
- Proficient in Microsoft Office, particularly Excel and Word, with strong data entry skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong problem-solving and analytical skills, with a focus on delivering results-driven solutions.
- A competitive salary and benefits package that reflects your value to the organization.
- The opportunity to work with a dynamic and innovative organization, driving business growth and success.
- Ongoing professional development and training opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment that fosters teamwork, open communication, and continuous learning.
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Lagos, Lagos, Nigeria Lifespring Technology Full timeJob Overview:We are seeking a skilled Customer Service Representative and Data Entry Specialist to join our team at Lifespring Technology. In this role, you will be responsible for delivering exceptional customer service, responding to inquiries, and resolving issues via phone, email, and other communication channels.Responsibilities:* Provide top-notch...
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Lagos, Lagos, Nigeria Lifespring Technology Full timeWe are seeking a highly skilled and motivated Customer Service Representative and Data Entry Specialist to join our team at Lifespring Technology.As a key member of our customer service team, you will be responsible for providing exceptional customer service via phone, email, and other communication channels. Your primary focus will be on responding to...
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